Troubleshoot ps4 controller

Most of the time, your DualShock 4 controller probably works fine.

You can use your controller away from your console. Find out more about compatible devices, applications, and feature support by visiting the guide below. When using your PS4 console, you can check your controller battery level by pressing and holding the PS button on your controller to show the Quick Menu. The controller battery level is displayed on this screen. If you've followed the above instructions but believe your controller is not connecting properly, please visit the PlayStation Repairs diagnostic tool. Support Home.

Troubleshoot ps4 controller

If you can't get your PS4 controller to connect with the console, fear not: it's frustrating, but most of the time, easily fixed. Your first step should be to connect the controller using the microUSB cable that's usually used to charge it. Ensure the cable is securely inserted in the back of the PS4, and then plug the other end into the controller. Press the PS button on the controller. You'll hear a beep and the controller should pair with the console. If the controller and PS4 don't pair, the cable might be faulty — use a different microUSB cable and try again, waiting for the controller to charge before you attempt to pair the controller. If your controller still won't connect wirelessly, you might need to perform a complete reset of the controller. To do this:. Turn off the PS4 and disconnect it from the internet unplug the Ethernet cable or temporarily unplug your wireless router. Internet signals can interfere with the controller's connecting process. Turn the controller upside-down and locate the recessed reset button, next to the screw beside the L2 button. Using a thin paperclip, insert it into the slot and depress the button for about five seconds. If your PS4 and controller still won't connect, you may need to contact Sony's PS4 support for additional assistance. Close icon Two crossed lines that form an 'X'. It indicates a way to close an interaction, or dismiss a notification.

You can also reset the PS4 controller by pressing the button on the back of the controller. Understand audiences through statistics or combinations of data from different sources. How to.

Reset your PS4 controller and clean the exterior, get it replaced by Sony, or replace the analog stick yourself. Jump to a Section. This article explains how to fix PS4 controller drift analog stick drift. Instructions apply to the official Sony DualShock 4 controller, but these troubleshooting tips will also work for third-party controllers. If your character or the camera keeps moving when you're not touching the controller, the problem's source is likely analog stick drift. PS4 controller drift can be due to one of two things:.

Make sure the battery works, check the connection, and disconnect it from other devices. Jump to a Section. If you find that your PS4 controller won't connect to your PS4, then you may be dealing with a firmware problem, interference, a bad battery, or a number of other issues. To help you fix this problem, we'll start you off with the easiest solution and move on from there. Sync issues represent the most common reason that PS4 controllers fail to connect. The controller may become desynced on its own, or someone may have synced it with a different console or device. In some cases, a firmware issue with the controller may even prevent it from syncing up correctly.

Troubleshoot ps4 controller

Most of the time, your DualShock 4 controller probably works fine. But when your PlayStation 4 controller isn't responding or disconnects randomly, it's frustrating. Let's look at fixes for when your PS4 controller is not working, so you can get back to playing. Normally, when you press the PS Button on your controller, it should turn on and connect to your system. However, when it's not connecting, you'll instead see the light bar on your controller flash for a bit, then turn off.

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Instructions apply to the official Sony DualShock 4 controller, but these troubleshooting tips will also work for third-party controllers. Then, using a paperclip or something similar, push the button located inside the small hole on the back of your controller next to the L2 button and keep it pressed for about five seconds. If your PS4 controller is no longer synced to your console, then it won't connect. Share Facebook Icon The letter F. Let's look at fixes for when your PS4 controller is not working, so you can get back to playing. Now you know how to fix the most common PS4 controller issues. Connect the controller via USB Your first step should be to connect the controller using the microUSB cable that's usually used to charge it. For over 20 years, we've protected the devices you rely on most. Use limited data to select content. By continuing to use our site, you agree to our cookie policy. Select your inactive DualShock 4 controller from the list. The typical range for Bluetooth is around 30 feet; depending on your setup, you may be able to use your controller further than this or be restricted to using it closer. You'll need a small pointed object, like a bent paper clip or a SIM card ejection tool, to do this. Jessica Kormos is a writer and editor with 15 years' experience writing articles, copy, and UX content for Tecca.

PS4 gamers know all too well how a bad controller can ruin their day, but you don't have to put your gaming on hold or go out and buy one of the best PS4 controllers when yours is on the fritz. Here are some common issues you may run into with your DualShock controller, as well as suggestions on how you can fix them.

However, when it's not connecting, you'll instead see the light bar on your controller flash for a bit, then turn off. Walk through these if your PS4 controller is still not responding. If there are a lot of wireless devices in close proximity to your PS4, that may prevent your controller from connecting. Jump to a Section. You can expect general wear and tear from frequent use. You may also be interested in:. For instance, if you use a PS4 on your PC or Mac , or with a friend's console, it will remember that device and try to connect to it the next time you turn the controller on. The controller buttons are stuck in the pressed position. If you've tried these steps and still need a little help, we're right around the corner. Turn on the PS4. Badges: If the cable works for both data transfer and power, then it probably isn't the issue. Hit the PS Button on the controller to hopefully turn on and pair your controller in one process.