Hp printer not pulling paper

Issue While printing, the product does not pick up or feed paper from the input tray. Video: Troubleshooting steps for paper feed issues. The following video demonstrates troubleshooting steps for paper feed issues.

I switch between card stock and regular paper. I indicate which type I'm using before printing. My printer isn't grabbing the paper. It tries twice, growling the whole time. I have to force in in there.

Hp printer not pulling paper

Issue The product does not pick up or feed paper from the main paper tray. The product might make noises as though it is printing, but no paper moves through it. How to use the solutions in this document. To resolve the issue, try each solution in this document, and then use the steps in this section to print a self-test report. This step determines if the product hardware functions correctly. When you have resolved the issue, and the product successfully prints a self-test report, there is no need to continue troubleshooting. How to print a self-test report. Load plain white, U. Hold down the Power button , press the Cancel button , and then release both buttons. Prints self-test report.

The paper trays are empty or overloaded. Was this answer helpful?

Issue The printer does not pick up or feed the paper from the tray. The printer might make noises as though it is printing, but paper does not move through. How to use the solutions in this document A paper feed issue can occur for several reasons, such as dusty or contaminated paper rollers, the condition of the paper in the tray, or even issues with the software. To resolve the issue, try each solution in this document, and then use the steps in this section to print a self-test report. This step determines if the product hardware functions correctly.

My 3 year old OfficeJet Pro All-in-One printer won't load standard photo paper to print a photo. It sounds like it attempts to load the paper but it fails to do so and then reports a "Paper Jam. I've tried different photo paper stock without success. And after I remove the photo paper it prints the photo on plain paper. Go to Solution. User Guide. Note Step 2 that advises you to remove "other" paper from the tray when loading your photo paper. Many printers can "sense" photo paper.

Hp printer not pulling paper

An Out of Paper or Load Paper message displays, and the printer does not feed or pick paper. Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved. Check the paper stack for defects such as wrinkled, torn, or bent pieces that might cause a pick-up issue. Remove any severely bent, wrinkled, or torn paper found in the stack. Check for obstructions inside the paper tray. Make sure nothing blocks the paper from engaging with the rollers. Select the correct paper size on the printer control panel or in the printer software. Wait until the printer is idle and silent, and then disconnect the power cord from the rear of the printer.

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Make sure that all the paper in the stack is the same size and type. Check documents on compatibility, FAQs, upgrade information and available fixes. Drop down sheet feeder intermittent. The edges of low-quality paper that have absorbed moisture might curl or lift the sheet so the paper does not feed into the printer. View Statistics:. If the self-test report does not print when slowly pushing the paper farther in , repeat the previous steps to clean the rollers again. If I have helped you resolve the issue, Feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon Followed by clicking on 'Accepted as Solution' And Have a great day ahead! This feature of the product helps to avoid wasting ink and paper if the paper is not what you expected. Posted: Apr 2, Windows update impacting certain printer icons and names.

I cleaned the rollers and did a restart Hi Pammigirl ,.

If all the pieces of paper are not removed from the product, morepaper jams are likely to occur. Step four: Clean the rollers Press the power button to turn off the product. Without turning the printer off, disconnect the power cord from the rear of the printer. Press and hold the Power button, press the Cancel button three times, press the Start Color Copy button seven times, and then release the Power button. Load plain white, U. Makes grinding noises. If you are in Asia Pacific, you will be directed to a local service center in your area. Learn how to fix the HP Deskjet All-in-One printer Ja, Jc when it doesn't pick up or feed paper, or you get an Out of Paper error message when paper is loaded. The paper trays are empty or overloaded. If the document prints , the issue is resolved, and there is no need to continue troubleshooting. Press the power button to turn on the product.