Genius bar appointment

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this genius bar appointment, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, genius bar appointment, or email if your problem is software-based.

Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products. Each Genius Bar is staffed by what Apple calls Geniuses — customer service technicians trained and certified by Apple. Here's everything you need to know about how to use the Genius Bar and even how to pursue employment there. Apple's Genius Bar is a technical support service that can perform a wide variety of repairs and services on iPhones , MacBooks, Apple Watches, and other devices. If you make an appointment online before visiting an Apple Store, Apple will assess the problem and have a very good idea about whether your device can be serviced on-site or if more substantive repairs will be needed. Many common kinds of repairs — like screen and battery replacements on iPhones — can be done on the same day while you wait. In some cases, depending on your Apple warranty , Geniuses will simply replace your device.

Genius bar appointment

The fastest way to make an Apple Store appointment. This article explains how to make an appointment using the Apple Store App. In that case, the fastest, easiest way to book an appointment is to forget using the web-based tools and use the Apple Store app. Here's what you need to know:. You've started the process of making your Apple Store appointment. With the store you'll get help as selected:. Use limited data to select advertising. Create profiles for personalised advertising. Use profiles to select personalised advertising. Create profiles to personalise content. Use profiles to select personalised content.

You'll now see a list of the devices linked to your Apple ID. You'll now see a list of your nearest Apple Stores with a Genius Bar.

The Apple Store is a glorious place to shop for all of your Apple device and accessory needs, but they can also help you with questions and repairs. The Genius Bar inside of the Apple Store is the official place to get assistance with your Apple device hardware issues. The Genius Bar offers assistance with all available Apple devices. They can assist with hardware and software questions and concerns. However, know that some repairs cannot be completed in-store. The Genius Bar does have to send your device off for some larger repairs and for computer screen repairs. Most basic phone repairs such as battery or screen replacements can be done in-store and returned to you the same day.

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert right on your computer or mobile device. You can call us immediately or at your convenience, or you can schedule a time for us to call you. Follow Apple Support on Twitter. Tweet your questions to AppleSupport.

Genius bar appointment

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first. Open the Apple Support app, then tap the device you're having issues with under My Devices. Select your issue by tapping on the relevant categories. If your issue doesn't need a Genius Bar visit certain software issues you'll be given the option to speak to an agent by live chat or phone call, which you can select by tapping whichever method you'd prefer. If your issue requires a visit to a Genius Bar, you'll see an option to Bring in for Repair. This could be underneath other suggestions for things you may be able to do to try and fix the issue yourself first.

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By Sam Costello. Firstly, the biggest pressure Geniuses feel is not wanting to make a mistake or misdiagnose a repair. Jump to a Section. Whether you shop in a store or shop online , our Specialists can help you buy the products you love. Open the Apple Support app, then tap the device you're having issues with under My Devices. Share icon An curved arrow pointing right. These choices will be signaled to our partners and will not affect browsing data. Jessica Kormos is a writer and editor with 15 years' experience writing articles, copy, and UX content for Tecca. Tell us why! The Apple Genius Bar offers personalized support for Apple products.

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US Markets Loading Find a location, make an appointment, and go to the store at the indicated time. For common repairs such as broken screens or dead batteries, you have a variety of repair options. Social Links Navigation. Tell us why! Call You can call us immediately or at your convenience, or you can schedule a time for us to call you. Subscribe now for a daily dose of the biggest tech news, lifestyle hacks and hottest deals. More about iphones. Share icon An curved arrow pointing right. If the app or game has data, make sure to back it up using iCloud or Game Center. TIME Logo. Use limited data to select content. The Genius Bar offers assistance with all available Apple devices. Alternatively, if you have the Apple Store app, pull up your appointment details and select Cancel Reservation.