Err.021 on cra website

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The Canada Revenue Agency has locked more than , taxpayers out of its online platform, telling users their email addresses have been removed from their accounts. Dozens of users took to social media on Tuesday and Wednesday to report encountering the same "error " on their accounts. Several said they spent hours waiting on CRA's helpline to get their accounts unlocked, but either received little information or no response at all. The issue was first reported by the Daily Hive website. Worry that my account, finances or identity have been tampered with. Late Wednesday afternoon, the CRA said it had not been the target of a cyberattack, but that affected users may have been involved in separate data breaches. They're believed to have been using the same login information for both the agency's website and other online services, the CRA said in a statement to CBC News.

Err.021 on cra website

Updates for this can be found here. The access I used was using my Banking Access i. I have not applied for CERB as background. This would allow me to get access to my account. I was attempting to see what my RRSP room was as background. I will receive something using Canada Post, explaining what is going on and how to fix this issue. Still locked out of my CRA account. The conjecture is that my log-in credentials were being sold on the Dark Web. February Hi there! We will work with impacted individuals to re-establish their credentials and unlock their accounts. No phone call, and no letter as of yet either. The Dark Web Sale may have been of older data. I can fault them for their slow response. March 1 ,

I see the above folks mentioned we should be getting err.021 on cra website letter in the mail.?? You can get the account unlocked while you are on the phone with them anyways. My wife just went through this.

Sort by Author Post time Ascending Descending. View Original Size. Rotate image Save Cancel. Breaking news: See More. Deal Alerts. Search this thread. Anyone gotten a compromised account letter like this from CRA?

CRA Canada Revenue Agency is the Canadian federal government service which oversees the collection of tax and governs law and policy related to tax. Every year a business or individual is required to file for an income tax return which has been made easy by using the online CRA service where you need to create a CRA account. It happens because your account may have been compromised according to CRA as a result they freeze your account to protect your information. You will no longer receive email notifications to this email address. This is an automated email message. Please do not reply. If you receive this email about disabling your email notifications even when you did not request it then it is likely that your account is compromised. You can call on as only the CRA team can help you to log in to your account. You can also reach out to the CRA Support team by calling on for individual-related issues.

Err.021 on cra website

Updates for this can be found here. The access I used was using my Banking Access i. I have not applied for CERB as background. This would allow me to get access to my account. I was attempting to see what my RRSP room was as background. I will receive something using Canada Post, explaining what is going on and how to fix this issue. Still locked out of my CRA account. The conjecture is that my log-in credentials were being sold on the Dark Web. February

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Archana Goel March 8, at PM. Told CRA locked my account for an unknown reason. Beaver Replies. Now what? Sign up. I don't see CRA site security as being a big issue, but bank access could be. You can still file your tax return using NETFILE certified software, and sign up for direct deposit through many financial institutions. No, not me. Credits and deductions. Dewan February 23, at PM. This way, you can be sure you are talking to the CRA. Hello, Im getting the same error msg, was on hold for 3 hrs only to be told the departement to walk me through has left for the day, tried again the next day , on hold for 2 hours to be told there is nothing they can do and someone will call in 3 days…this is 1 week later, no call. I have been locked out for over a month now, after receiving an email saying I had removed my email from my account?? Dozens of users took to social media on Tuesday and Wednesday to report encountering the same "error " on their accounts. Also got an email saying my email address was removed from my account.

TeriFikowski Contact. Jeremy Lomenda from Lacombe was locked out of his account Tuesday night and is concerned about what this means for his personal information. In August, the CRA temporarily shut down its online services after hackers fraudulently accessed government services in three separate breaches that comprised thousands of Canadians personal information.

Crystal Braaten March 12, at PM. In the event of data breaches, personal information — such as usernames and passwords — is often made available on seedy corners of the internet, such as the dark web. The issue was first reported by the Daily Hive website. I got through to someone yesterday, but they could not help me as I was not initially prompted for a pin number, and they could not just send me to a pin prompting message or ask me for my pin? View all help. No, not me. Worry that my account, finances or identity have been tampered with. You can get the account unlocked while you are on the phone with them anyways. Resources File your own taxes. Told CRA locked my account for an unknown reason. I have been trying to get a hold of them for 2 days now as well for ERR. Please call again later.