Ember mug warranty

Our company philosophy pledges to emphasize quality over quantity every single time and that is our guiding principle in every single production decision that we make, ember mug warranty. Our goal with warranty is ember mug warranty provide owners with the peace of mind that they will be covered for days with the base limited warranty plus an additional days on the structural integrity. Part of our mission will always be to support owners correctly and having a strong warranty that goes along with the RV is important.

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Ember mug warranty

How is support service from Ember? Add a video answer. Shoppers find videos more helpful than text alone. This file format is not supported. Videos must be at least 5 seconds. The file size is too big. A video can be up to 1 GB. We encountered a problem while trying to upload. Please try again. Add a written answer.

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Enjoy the holiday season without worry! We've extended our return window just for you. Orders placed on ember. We understand the importance of stress-free shopping during this festive season. If your gift doesn't hit the mark or if you change your mind, our extended return policy offers you the flexibility you need. For any questions or assistance with returns, our customer service team is here to help. Happy shopping and happy holidays!

Nea Pantry is a freelance writer living in downtown Toronto. She writes full-time for Honest Brand Reviews, alongside a variety of copy writing projects for local and international businesses. When not writing, you can find her in the kitchen whipping up a batch of vegan muffins. They have a 62k following of hot drink lovers on their Instagram account. This Ember mug review will carefully look at the brand, its bestselling products, customer ratings, promotions, and more, to help you decide if your morning cup of coffee is worth the upgrade. Long-time coffee-enthusiast and Ember mug founder, Clay Alexander, created his revolutionary mug with the Ammunition Design Group in order to solve a worldwide problem. Hot beverages that turn cold before we can enjoy them are a universal frustration. With a technological solution that Alexander tackled in , he forever changed the way people can consume hot beverages. The mug uses precision sensors to keep your beverage at exactly the right temperature by heating it with a dual-band microprocessor-controlled heating system.

Ember mug warranty

Ember Mugs contain a lithium iron battery to power the heating element. But as with all batteries they lose their ability to hold charge over time. You cannot buy Ember Mug battery replacements and the base of the mug is molded closed and the battery cannot be accessed without destroying the mug. Ember Mugs comes with a 1 year warranty so if you battery is faulty you can send it back to them for a replacement. Sadly if you're outside of the 12 month window for the warranty then you'll either have to put up with a battery that doesn't last very long and just use the charging coaster to keep your drink hot or you'll need to buy a new Ember Mug. No, Ember does NOT offer replacement batteries for sale for their mugs. You cannot buy replacement batteries for the Ember Mug and you can't replace the battery yourself without breaking the mug.

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The life time of the battery will be different for each user based on how you use your mug. Terrible customer service. We are building a better RV by building a better RV company and part of building a better RV company includes providing our owners with a better warranty and offering them a better owner experience after the sale. They break, and you are out almost two hundred for a MUG. Written answer or video required. You may also return unopened, unused Ember Baby Accessories that you have purchased from Ember. All return and warranty terms and conditions still apply. My Ember mug stopped working within the warranty period and they do not respond to emails. Advanced Search. To obtain warranty service, a return authorization must be requested from our customer service team.

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If your Product is eligible to be returned as set forth above, in order to qualify for a refund, all the following conditions must be met:. They break, and you are out almost two hundred for a MUG. We've extended our return window just for you. One person found this helpful. Cut-off wheel. Terrible customer service. I love stuff like this. A video can be up to 1 GB We encountered a problem while trying to upload. I only use it for 1 cup of coffee each day. You must deliver the Product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Ember.