arcteryx customer service

Arcteryx customer service

Paddling tips, tricks, news and gear reviews from an Unsponsored point of view. The Fission SL is a super light weight Goretex pro jacket that is insulated.

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Arcteryx customer service

The Arcteryx phone number to reach the customer service team on general inquiries is The customer support assistants will provide information about the quality, materials, and prices of the items you are interested in and help you choose products according to your needs and preferences. You can also use this Arcteryx contact for questions about shipping and delivery or returns and refund-related inquiries. Another Arcteryx support helpline is available at You can call this number for assistance with your order. You can visit the Arcteryx website whenever you need to get in touch with their customer service advisors. Scroll the homepage down and click the Contact Us link to get the online form. Provide the required information and your inquiry details, and add files or images if needed. The customer care agent will usually contact you on your request within business days. If you need information about your order, find the Order Tracking link at the bottom of the homepage and enter your email address and order number to check its status. You can also select the Returns and Refunds option to start a free return via the website. The company does not provide the direct Arcteryx email address to reach customer support. However, you can email the Help Center agents using the online form on the official website. Alternatively, you can select the Contact Us option at the bottom of the homepage. Complete the online form with your contact information and type a message for the customer care team.

I'll second that. Pure Land Expeditions.

A section of my Alpha AR jacket delaminated and I contacted them about it, which they promptly responded to ask that I send it to them in Switzerland for review. They quickly reviewed the jacket and told me that they couldn't repair it and offered a discount on a new jacket while they keep the old one or return my jacket. I tried to query the outcome for a while, but gave up. All I want now is to have the jacket returned to me, but it's so far taken a number of weeks of asking by email, social media, their UK stores, tried their phoneline no answer and I still don't have any idea of when I might have a jacket back. Just out of curiosity, how old is the jacket and what kind of use has it had? Not wanting to start a pile of negativity towards you on here but I'm curious to hear how the product has performed.

Industry experts estimate that the North Vancouver, British Colombia-based brand could see sales grow by up to 25 percent each year, and potentially double its store count over the coming years. All the while, the brand says it will continue to dig into its athletic community and functionality-minded design process rather than diving into accelerated fashion cycles and trends. Related Articles Retail Christine H. We see our role as community-builders, and aim to equip the guests who enter our stores with more than product but the knowledge and support to get into their next great adventure. The brand is best known for its slick outerwear with a steely color scheme, trim proportions and a minimalist bird skeleton insignia that has made it a status symbol in both urban centers and on mountainsides.

Arcteryx customer service

Mission : build the finest products possible. Their operating and business models are aligned. The first technological advancement was eliminating the climbing harness buckles to avoid webbing-strap slippage. Then, creation of form-fitting foam harness enhanced safety and comfort. This new foam led them tangentially into backpack pads, straps and belts. The process avoided needle puncture so that seams no longer leaked. Sales growth has necessitated global manufacturing partners.

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Can I Email Arcteryx Support? Not the sort of service or quality I expected for the price tag. Unfortunately I managed to brush past a wall bricks had sharp edges and put a 5 to 6cm straight cut in the front of the jacket. New posts. Best jacket I have ever owned in my entire life. I had an 11 year old and well used Patagonia waterproof that started to delaminate around the cuffs and neck so, being cheeky, I sent it back. Gemmazrobo 04 Aug Total: 3, members: , guests: 2,,robots: I tend to just use it in winter, but covid scrapped two of the three winters I've owned it. Articles New articles New comments Search articles.

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Unfortunately I managed to brush past a wall bricks had sharp edges and put a 5 to 6cm straight cut in the front of the jacket. Colin Scotchford 11 Aug In my case, the warranty, was of no value, whatsoever. How to Contact Arcteryx Customer Service? By continuing to use this site, you are consenting to our use of cookies. Consumers Call the Most From. Can I Email Arcteryx Support? You can send official notices, requests, and other documentation to this address. Didn't go through with it since it was summer and I needed the jacket. It's surprisingly difficult to tell from their website, I did try to check at the time but obviously made a mistake. NO WAY. Best jacket I have ever owned in my entire life. Scroll the homepage down and click the Contact Us link to get the online form.

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