Xfinity stream 500 error

Xfinity support tested all connection and setting on there end, seems all okay. All other Apps work fine.

Sunday, June 28th, AM. Accepted Solution. After MUCH frustration trying to reach the proper support person at Xfinity, and after not finding the answer to this question online, I finally resolved it via Xfinity Tier Two support. Have Xfininity send a signal to the modem with an update which will cause your modem to reboot. You can also do this through their automated support via the My Account app for Xfinity.

Xfinity stream 500 error

Saturday, June 27th, AM. Thanks for the link. I believe I fixed it by restarting the modem, but I will run the other solutions that you sent. Hello EG: Again thanks for the response. In the interest of expanding our knowledge base, I found the following. Most of the time there isn't anything you can do but contact the website directly and then wait on them to fix it. In the off chance there is a problem on your end, try clearing the cache and deleting any cookies from the site with the error. There are a lot of strange things going on yesterday. First was a power surge Then Roku went out. Then partial service on Comcast. Then a electrical storm short and sweet.

Sunday, June 28th, AM. Re: Xfinity Stream Beta app not working, error

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Xfinity stream 500 error

Click on check for updates and let that run. That fixed my issue. Either they have global issues, an issue with a server that you have a sticky session on, or your app is the wrong version.

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View solution in original post. Note it will be added to the END of the channel grid. If this post solves your problem please help others find this answer by clicking "Accept as Solution. JC10 Newbie. All other Apps work fine. Xfinity Stream App. You might also just try rebooting the modem and spare yourself the update process. I believe I fixed it by restarting the modem, but I will run the other solutions that you sent. Please help. If channel requires a login, you may need to log in anew.

Sunday, June 28th, AM.

However, the simple restart of the modem seems to have done the trick. Do you happen to have a linked old account that could have caused login issue? Accepted Solution. You might also just try rebooting the modem and spare yourself the update process. In the off chance there is a problem on your end, try clearing the cache and deleting any cookies from the site with the error. Terps19 wrote: I have been getting an error for the past few days on my roku xfinity stream app. All other Apps work fine. Then I got prompted to use a device to punch in the code that suddenly appeared on my tv screen at xfinity. Most of the time there isn't anything you can do but contact the website directly and then wait on them to fix it. Then a electrical storm short and sweet. You can also do this through their automated support via the My Account app for Xfinity. Hi Terps19 thank you for reaching out to us on Xfinity Forum. Xfinity Apps. You'll need to re-input your credentials and go through the verification process via the web. Thanks, Danny Danny R.