Xbox.refund

Home Home. Xbox subscription cancellations and refunds. You can cancel an Xbox subscription at any time, xbox.refund. Turning off xbox.refund billing will stop future charges for a subscription and grant you its benefits until its expiration date.

If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. Items that may be eligible for a return, refund, or exchange include physical goods like a Surface, Xbox controller, virtual reality headset, or packaged software. Note: If you can't request a return or get a prepaid shipping label for your return, contact support. You can request a return or exchange on your Microsoft account Order history page. Open Order history.

Xbox.refund

Home Home. Digital Game Purchase Refund Terms. Questions about a refund email? For refunds related to digital game subscriptions, digital gifting, digital game pre-orders, and all other digital gaming offers, see the links below. Xbox subscription cancellations and refunds. Help with giving digital games as gifts. Pre-order Xbox digital games in the Microsoft Store. Microsoft Store Terms of Sale. Statement of Values. We commit to clearly communicating our policies and making our processes simple and easy to understand. Your feedback helps us continually improve your gaming experience. Let us know the reason for the refund request so we can best improve. Refund Eligibility. We provide Digital Game Product refunds as part of a consistent and reliable buying experience.

For pre-sales support, or issues with purchasing, xbox.refund, contact Sales support. Following this, a little box pops up asking xbox.refund your reason for requesting a refund and your email address. Microsoft subscription benefits.

Purchasing games digitally is becoming far more common, as it's very convenient. After all, who can be bothered to go to a store to get a game or order one online and wait for delivery? With digital games, you can make the purchase right from your console. The downside of this is how easy it is to make impulse buys. Thankfully, if you buy an Xbox game digitally and regret it, Microsoft does allow you to ask for a refund. This isn't clear initially, as there is no refund option on the Xbox dashboard itself.

Home Home. Request a refund for digital games. Questions about a refund email? If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product. Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited. Check out additional eligibility details, guidelines, and resources below. To start your refund request, sign in. Sign In. Refund eligibility.

Xbox.refund

When you request a refund for something you purchased from Microsoft Store, you can track its status online. Not all subscriptions are eligible for a refund. If you were eligible for a refund, you can see the refund status by following the steps below.

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Terms and refund policies. Settings, apps, and games in Microsoft Store. If your account shows that no Xbox subscriptions are set to renew but you still see a charge on one of your cards, your payment option may be associated with another Microsoft account holder who has an Xbox subscription such as another member of your Xbox family group. Not enough information. Home Home. You have multiple accounts. When you request a refund for something you purchased from Microsoft Store, you can track its status online. From here, click the 'payment and billing' tab at the top of the screen and then press 'order history. If a third party is billing you for your subscription, contact them for info about cancellations and refunds. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Hey gamers! Are you experiencing a problem with a specific game?

Related topics. What's covered under digital game products. Visit the links below to find out about refunds for other types of products:. Refunds are generally processed within 3—5 business days and are applied to the original payment option. Pictures helped. Order history. Troubleshoot game issues on Xbox. Notes: If you don't recognize a charge on your account, you can now investigate it on the Manage your payments page of your Microsoft account dashboard. Can you help us improve? Learn more about our Xbox subscription refund policy. Discover Community. To view our Microsoft Services Agreement, visit:. Related topics. The price of my subscription changed. Your subscription might be suspended because of an overdue charge.