Xbox store game refund

March 11,

Home Home. Xbox subscription cancellations and refunds. You can cancel an Xbox subscription at any time. Turning off recurring billing will stop future charges for a subscription and grant you its benefits until its expiration date. You may also be eligible to cancel immediately with a refund; however, not all subscription charges can be refunded. In the following countries, you have the right to cancel a subscription that has recurring billing with immediate effect and receive a prorated refund as described in the Microsoft Consumer Subscription Prorated Refund Policy:. Available for the last subscription renewal charge for subscription terms greater than one month.

Xbox store game refund

Purchasing games digitally is becoming far more common, as it's very convenient. After all, who can be bothered to go to a store to get a game or order one online and wait for delivery? With digital games, you can make the purchase right from your console. The downside of this is how easy it is to make impulse buys. Thankfully, if you buy an Xbox game digitally and regret it, Microsoft does allow you to ask for a refund. This isn't clear initially, as there is no refund option on the Xbox dashboard itself. Yet, you can request one online. To do so, follow these instructions. As you probably expect, Microsoft has certain rules around returns and refunds. But there isn't a litany of them. In fact, there are only two:. So, you can't attempt to return a game that you bought three years ago and have accumulated hours in.

Yes No. There are many incredible xbox store game refund on the Xbox Series X S, but for every hit, there are bound to be some misses. For refunds related to digital game subscriptions, digital gifting, digital game pre-orders, and all other digital gaming offers, see the links below.

Home Home. Digital Game Purchase Refund Terms. Questions about a refund email? For refunds related to digital game subscriptions, digital gifting, digital game pre-orders, and all other digital gaming offers, see the links below. Xbox subscription cancellations and refunds.

The Xbox ecosystem features thousands upon thousands of games, DLC and in-game purchases, apps, subscription services, and more, all of which are available to players and provide endless ways to have fun. There are times, however, when a purchase doesn't pan out as expected. If the game or game purchase is broken and doesn't work, doesn't deliver what it promised, or simply doesn't appeal to the purchaser, Microsoft provides methods with which players can seek a refund or cancellation. Even the best Xbox games can be refunded if you have reason. Players may not always have these options available to them there are rules and requirements in place to prevent abuse , but players can often get refunds or easily cancel unwanted subscriptions straight from their Xbox console, or through their Microsoft Account online. Here's everything you need to know about requesting refunds for Xbox games, game purchases, and subscriptions.

Xbox store game refund

If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. Items that may be eligible for a return, refund, or exchange include physical goods like a Surface, Xbox controller, virtual reality headset, or packaged software. Note: If you can't request a return or get a prepaid shipping label for your return, contact support.

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To learn more about requesting a refund, go to:. To do so, follow these instructions. Refunds for digital games include Microsoft Store digital game offers, Xbox apps excluding movies and TV apps , digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device. Manage a subscription. If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at:. Then, click on your Gamertag in the top right corner of the page, and hit 'my Microsoft account. Settings, apps, and games in Microsoft Store. In that case, it might pay to go back and review the details of your purchase and make sure you are eligible for a refund. To learn more, select Investigate a charge on any card you own here:. We provide Digital Game Product refunds as part of a consistent and reliable buying experience. Protection of your account and payment information is important to us.

Home Home. Request a refund for digital games. Questions about a refund email?

For pre-sales support, or issues with purchasing, contact Sales support. Prevent unauthorized purchases on Xbox consoles. For detailed info about the return and refund policy, see Microsoft Terms of Sale. If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at:. To cancel or turn off recurring billing and to check refund eligibility from your mobile or desktop browser:. And refunding purchases that you aren't satisfied with is certainly one of them. You can request a refund on your Xbox order history page. For detailed information about return and refund policies, see Microsoft Terms of Sale. If contact us isn't working the way you expect, try the disability answer desk option on this page. To download already purchased apps and games, go to your Order history. Sign in with Microsoft.