Why is my fitbit not syncing

Fitbit 's wearables work with both Android and iOS, but there are times when a Fitbit might fail to sync with a connected device. This is a fairly common issue, and one that can be annoying when users want to check stats like calories burnedworkouts, and more on the app. Sometimes, the issue is temporary, and other times, the Fitbit will refuse to sync at all. For any why is my fitbit not syncing who are currently experiencing a syncing issue like this, there are some fixes that might help to solve the problem.

Anyone else having this problem? My Fitbit was syncing just fine a couple of weeks ago. So I updated my phone thinking that was it but no. It literally worked two weeks ago. Go to the Best Answer.

Why is my fitbit not syncing

Go to the Best Answer. View best answer in original post. Nealo , could you provide a little more information on this, such a what phone you have, what version of the Fitbit app are you using, what Fitbit tracker do you have, etc.? What "basic checks" have you done? I am having the exact same problem. It seems as the new release of the app was put into place my Charge HR has stopped syncing with both my phone S7 Edge and my computer Windows I have done all of the steps to make sure that everything is paired together but no such luck. Joining the chorus, "have the same problem" and "have done everything" does not provide much information as to what the problem is so that Community members can offer solutions. Did the app automatically update? If so, did you restart the phone? Have you turned off WiFi? Have you turned off Bluetooth and turned it back on? Can you provide details of exactly what you did define "everything"? I have uninstalled, logged out, powered off, disconnected blue tooth, wifi , re installed logged in powered connected everything and phone and fit bit won't sync.

Factory resetting will delete all of your data from your Fitbit, so make sure to back it up before you proceed.

Fitbit trackers and smartwatches are designed to be worn all day and night, but they need to be regularly synced with the Fitbit app to save your data. If your device isn't syncing with the app, you won't be able to see your progress or log any data. If you're frustrated and wondering, "Why is my Fitbit not syncing with my iPhone or Android," take a look at some of the most common reasons why your Fitbit won't sync and how you can fix it. The first thing you should do if your Fitbit won't sync is to check the Bluetooth connection between your phone and your Fitbit device. To sync your device with the Fitbit app, you need to have Bluetooth turned on and be within range of your phone.

If your Fitbit won't sync and you can't see your latest data in the Fitbit app, then we have you covered. Whether you have a Versa 4 , Charge 5 , Inspire or another Fitbit tracker or smartwatch , we're experts in troubleshooting syncing issues. In this guide, we'll be explaining exactly how to sync a Fitbit with your iPhone, Android smartphone, or computer — and what to do if it's having trouble syncing. It should cover all Fitbit devices too, regardless of age. Most users are likely to come across syncing issues over time, and knowing how to transfer the data stored on your device to the Fitbit app is an essential skill.

Why is my fitbit not syncing

Affiliate links on Android Authority may earn us a commission. Learn more. What happens when your fitness tracker stops working? That happens more often than expected, especially considering how often fitness trackers get used daily. Here are some of the most common Fitbit problems and how to fix them. If you're facing a problem with your Fitbit device, the quickest way to resolve it is to restart your tracker. If this doesn't work, consider other solutions, like reinstalling the Fitbit app on your phone or resetting your tracker in more serious circumstances. If you suspect your device has a hardware issue, consider contacting Fitbit.

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If syncing issues persist, check if there is an update available for the Fitbit app. How do I fix the time on a Fitbit? Depending on your model, the steps to restart your Fitbit device may vary. Restarting a Fitbit turns it off and on again while resetting deletes everything on it. I returned the Fitbit to the store today and received a full refund. My phone continuously says its syncing from thurs hrs. This is especially true if your Fitbit won't sync with one particular device. Tell us why! Look forward to your reply. Restarting the app can often fix small bugs that are preventing it from working properly.

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Think I need to start putting pressure on them now. Have you turned off Bluetooth and turned it back on? You might have to call them like i did Sent from Yahoo Mail on Android. Now you can continue to reach all of your goals! If your Fitbit is outdated, it may have trouble connecting to and syncing with your smartphone. Install the Fitbit app on your device. Start by making sure your Fitbit is fully charged. Cause of Fitbit Sync Errors. All forum topics Previous Topic Next Topic. Read More. What I found odd about the whole issue, that I had to use the Fitbit app to connect my Charge 3 to the phone, instead of using my phone's Bluetooth menu where it would always fail. When you make a purchase using links on our site, we may earn an affiliate commission. For any users who are currently experiencing a syncing issue like this, there are some fixes that might help to solve the problem. If you're still having trouble after trying all the other steps, you may need to try using a different phone or tablet. List of Partners vendors.