Virgin media problems in my area

I am coming here as a last resort as I am constantly having issues in my area. Constant area fault. Engineer appointment being cancelled because of area faults.

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Virgin media problems in my area

Is anyone having broadband problems in the RG21 area? It went down again this morning. We have had no problems at all before the scheduled works. Our broadband also went in the early hours of 2nd November. The fault line says no problems in the area although I have found that Virgin media are extremely slow at putting anything onto the fault line. Then later no TV problems anymore but when checking my broadband through my Virgin Media it states our home has connection issues and to check back in 23 hours. What is going on and why am I not getting a reliable broadband service that I pay for? Go to Answer. Hey Odin5 , Welcome back to the Community Forums and thanks for the post. Sorry to hear you have been having these issues with your broadband for the past couple of days, having checked into our system I can see that you are presently affected by a SNR outage which is estimated to be resolved for you on the 6th November at 6pm. If you can please bear with us till then. See where this Helpful Answer was posted. For the last week or so I have had the internet drop out intermittently for often off than on. I cannot use my landline phone also because it is connected to the router.

Billing Change my package My current package Email Home move. How to run a Virgin Media service status check. Being on intermittent area fault for over a month is not reasonable.

Check if Virgin Media is down in your area, or if the fault is with the Virgin Media services in your home, by tapping the link below. There are two ways to check for issues in your area that might be causing problems with your Virgin Media services. There are no Virgin Media network issues affecting services in your area. If you have a problem with your Virgin Media broadband, TV or home phone service you can run a check online on our service status page. Billing Change my package My current package Email Home move. Service status Help Account settings. Help Virgin Media Service Status.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks. Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section! The graph below depicts the number of Virgin Media reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Virgin media problems in my area

Virgin Media has apologised to users of its email services after long-running problems stopped some users accessing inboxes or sending messages. Some customers were still reporting problems on social media 36 hours after initial reports of issues. Virgin Media email is no longer available to new customers, but many existing customers still rely on it for work.

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This is totally unacceptable. When signing up for notifications, your information is not retained beyond the duration of the outage. An error occurred while processing your request. F Very high intermittent signal issue practically unusable. Check the envelope in the top right of the forum when signed in for the message. The Gamer Lounge. The speeds dipped on the 7th November but the disconnections are multiple per day. Related Content. Obviously because I just checked again just a moment ago and the Broadband checker which took 3 minutes to load the page says 1. We could not determine outage status at this time, please try again later. And the issue is still continuing. We do have an automated compensation scheme which you can view online here for loss of service. We have had no problems at all before the scheduled works.

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below. Thank you for the report!

See where this Helpful Answer was posted. Odin5 Dialled in. All forum topics Previous topic Next topic. I cannot use my landline phone also because it is connected to the router. I have been with Virgin since the cables were laid but now with City Fibre now in my area I might now consider going somewhere else. Skip to content Skip to Footer. Go to solution. I am in the BH23 area. Community FAQ Sign in. Virgin Mobile. Virgin Plus does not accept any liability for use of the information or data contained on this site, or any reliance on the information or data. Help Virgin Media Service Status.