Virgin media cancel contract number

I have Asperger's which is a type of autism so for me doing it over the phone is very difficult to handle virgin media cancel contract number would prefer it if I could do it online without having to physically talk to someone. Go to Answer. Just send a text with a description of cancellation to Your message will go into a queue and a representative will respond to you as soon as possible.

Dan Howdle May 26th, From dealing with cancellation fees to finding a new deal, our guide will talk you through the details. The most important thing to know first and foremost is whether you're still in your Virgin Media contract period or not. Before we get to the specific ins and outs, however, take a quick look at our checklist and be sure you have everything you need in order to get started. Before you call Virgin Media and unfortunately you do need to call or indeed decide whether cancelling your contract is really worth it, it's a good idea to make sure you have the following information to hand. Check broadband in your area.

Virgin media cancel contract number

We have decide to take up the offer to cancel without penalty before 31st Oct as on the letter we received from virgin. Open reach will install on Oct 4th and we are keeping our landline number. My question is when should I cancel Virgin? I seemingly have to give one month notice so does my connection get cut off at the end of the month of notice or would they do it before? We are wary of cancelling until we see the new connection is working and intended to cancel on the day the new line is installed, complications with phone number transfer may arise but we can cope with that as we have mobiles,. Go to Answer. Giving notice today that means the services will terminate on or around 18th October which means there will be a period where you have two services etc. Click this link to find out more how to disconnect from us. New around here? To find out more about the Community check out our Getting Started guide. See where this Helpful Answer was posted. My wife will attempt to cancel via the phone as I am rather deaf, we are both in our late 70's now. Looking at some recent posts it looks like it won't be easy to get through to actually cancel, If we can't get through I will try doing it by recorded post. After attempting contact by phone we never actually got to talk to anyone so I tried the chatbot who eventually told me there was a 59 minute wait for an agent so I gave up. I logged back on to my account after an hour and the chatbot thing was still active onscreen so I typed "I'm still here" and after 3 minutes an agent called Carl began typing and asked various questions about upgrades, when I pointed out that I wanted to cancel he was very helpful and sorted it all out so all is well and we will wait and see how it goes with Vodaphone.

Yozzer Dialled in. All rights reserved. Click this link to find out more how to disconnect from us.

Away at present so tried to give my notice via chat option, won't let me. Have screenshots to show two different errors, reloading after asking me to sign in when I already was and system error asking me to refresh and when I do nothing changes. Go to Answer. See where this Helpful Answer was posted. Hi dancingchickens.

But if you decide not to, you can change or cancel your package through one of the options below. This is stuff like saving important emails from your Virgin Media account, as it will be closed 90 days after you have been disconnected. If your account is in credit, the amount will be refunded to you 45 days from your disconnection date we need this time for everything to be updated with any additional charges or credits once your account has been closed. Learn more about your final bill. The Virgin Media kit is part of the service we provide, so we may ask you to return it including remote controls and power cables. Just make sure you forward anything important to a new email address. Leaving Virgin Media. I want to cancel.

Virgin media cancel contract number

Broadband, TV and phone. Broadband and phone. Broadband and TV. Student broadband. Broadband only. Broadband for gamers. Gigabit broadband.

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Manage Your Account. Does the same error happen on multiple devices? Stay safe online. All forum topics Previous topic Next topic. KirstyT1 Joining in. Good to hear it was handled okay in the end. Search instead for. Still in contract FAQ. Showing results for. Accepted Solutions.

In this guide.

Accepted Solutions. Virgin will send you pre-paid packaging for posting your equipment or will arrange to collect it. This year tariffs rose by All forum topics Previous topic Next topic. Manage Your Account. We hope this helps! Its final decision will be published next spring. We unfortunately cannot take 30 day disconnection notices and action these requests via the community forums. What the heck am I supposed to make of this make of this? If you have both Virgin Media broadband and TV in a bundle, it's double trouble. I seemingly have to give one month notice so does my connection get cut off at the end of the month of notice or would they do it before?