Verizon store to return equipment

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Need to contact sales? Get Started. Account Maintenance and Management. You may return or exchange wireless devices and accessories within 30 days of purchase. You may exchange your device one time. Read more about our return policy. We make sending back your device easy by enabling you to print free return labels.

Verizon store to return equipment

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below. Due to inactivity, your session has expired. Please sign in again to continue. Get steps to ship us your day return, warranty, early upgrade or trade-in device. Note: If you need to send us your home internet equipment e. Shipping materials and time frames differ for day returns and exchanges, replacements, upgrades and trade-ins. Use the links on this page for specific steps. If you lost your shipping label for a mobile device, you may be able to print a new one online. Learn more:. Note: If you bought at a Verizon Authorized Retailer, contact the retailer except for warranty replacements. Items bought at a Verizon store , on verizon.

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Need to contact sales? Get Started. Equipment, Devices and Services. To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day Verizon agrees to send you replacement equipment in the event of an equipment issue, the date your service is disconnected, or upon a rental upgrade. To return your equipment:. View unreturned equipment pricing. Visit our Customer Learning Portal for even more training and resources related to Verizon Business products, systems and tools.

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below. Due to inactivity, your session has expired. Please sign in again to continue. The fee covers the costs associated with processing a return. Fee exceptions may exist when the fee is automatically waived during the return or exchange, or isn't applied when we receive the return. Exceptions may include:. To learn how to return home internet equipment e.

Verizon store to return equipment

If you need to return Verizon equipment, there are a few different options available depending on the type of equipment and your location. Here is a full guide on where to return Verizon equipment:. Verizon Retail Store: If you have a Verizon retail store nearby, you can return your equipment there. You can find a store location using the store locator on the Verizon website. Make sure to bring your equipment and any accessories that came with it, as well as a valid form of ID.

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Order Number. Extend your session by clicking OK below. Verizon's return policy still applies. If you're trading in a device, visit our Trade-In Tracker for available options. Make a return. Shop Shop Shop Close. Once the wireless device or accessory is returned, your data cannot be recovered. Fios accessories. Quick Tasks for Enterprise. Follow Verizon. The charges for any service used on the account before the service termination date may be applied against your security deposit. ZIP Code. Top Accessory Brands. Need to contact sales? If you have multiple boxes to return to us, please print the necessary number of labels.

To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Sign in to manage and check status of your return.

Ends 2. Manage My Account Online. Contact Us. Watch accessories. No trade-in req'd. Have a defective device that's under warranty. Fios accessories. Accessibility Resource Center Skip to main content. Enterprise Resources Report a Security Vulnerability. Great News! Please review your service summary receipt and Customer Agreement to determine if an Early Termination Fee may apply.