Undercover boss confronts abusive manager

The point of the CBS show 'Undercover Boss' is that the CEOs are supposed to stay 'undercover' as they work in the trenches of their own companies, their identities hidden from their employees. And then he shut down the undercover boss confronts abusive manager for the night, stunning the employees and shocking the manager, known only in show as 'Stevens.

The fast food business is rough for the workers on the front line. You earn minimum wage, deal with rude customers, and sometimes, you get an abusive manager that makes your life miserable. He was working with employee Todd at the fry station, and as Todd was talking to him, the manager Stevens told him to be quiet. Later, Stevens even threatened to beat Todd for not working hard enough. Silva was so appalled that he took Stevens outside, broke character and confronted him right there—a rare occurrence on the show.

Undercover boss confronts abusive manager

That was the situation one Wild Wing employee found herself in when franchise owner Rick Smiciklas walked in undercover. In a two-part Undercover Boss video shared by Dabl, a woman named Sabrina is showing a man the ropes at a Wild Wing restaurant. As she shares the confusing deals, which go against the franchise policy, and trains him on serving customers Tallboy beer cans also against company policy , the man grows increasingly irritated. It is what it is. I have to do it, I have no choice. She goes on to explain how she was filing for bankruptcy that day and had lost her vehicle. At that point, the man takes a break in order to calm down. After the break, the man can sense the energy in the restaurant has completely changed. In the back, Sabrina and the owner are fighting again. At that point, the man asks Sabrina to get the owner. He comes out, and the man asks the owner if he knows who he is. When he tries to explain himself instead, Rick loses it. I want a proper apology.

She goes on to explain how she was filing for bankruptcy that day and had lost her vehicle. As she shares the confusing deals, which go against the franchise policy, and trains him on serving customers Tallboy beer cans also against company policythe man undercover boss confronts abusive manager increasingly irritated. And I've been in the fast food business for over 20 years.

Exclusive coupons and impressive sales: Shop and save with our new tool. On CBS's reality show "Undercover Boss," one boss was pushed so far by the horrible behavior of a restaurant manager that he came out from undercover, revealed his identity, and shut the whole restaurant down. It's a moment of sweet revenge that any employee who has ever had a bad boss would love to experience. After he witnessed the location's new general manager repeatedly abusing staff, he tried to talk to the man. If I don't scream at them, they don't listen to me. The manager demanded to know Silva's credentials for telling him what to do, saying he wasn't going to let him continue to tell him he was disrespecting the employees. And I've been in the fast food business for over 20 years," Silva admitted.

For the most part, Undercover Boss is praised for being about as real as reality shows come. The owners, CEOs, and other individuals from upper management really do put on disguises then visit various locations, posing as someone else, to work with actual employees. They do a variety of jobs and learn more about how things work on the front lines. In the end, the employees really are rewarded with promotions, vacations, and monetary bonuses. However, as with any reality show, not everything on Undercover Boss is entirely true. Some things are embellished, pre-determined, or even, in some cases, staged for more dramatic effect. He also says that they made it look as though he did not know what it was like to do many of the jobs in the company when, in reality, he had actually been employed with the company, doing many of those jobs, before he rose to the CEO position. Furthering the claims of sabotage, Joyce says he was tasked with cleaning a pool in Florida in June at 2 in the afternoon when temperatures were at their most uncomfortably hot. Like many of the best reality TV shows of all time , there are some moments in Undercover Boss that are completely real, with company leaders making several positive changes as a result of what they discover and the employees do receive the gifts and promotions they are promised.

Undercover boss confronts abusive manager

That was the situation one Wild Wing employee found herself in when franchise owner Rick Smiciklas walked in undercover. In a two-part Undercover Boss video shared by Dabl, a woman named Sabrina is showing a man the ropes at a Wild Wing restaurant. As she shares the confusing deals, which go against the franchise policy, and trains him on serving customers Tallboy beer cans also against company policy , the man grows increasingly irritated. It is what it is.

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An adaptation of a British series, "Undercover Boss" features real CEOs and upper management of their own companies disguising themselves in order to see how it feels to work alongside the rest of their employees.

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