The diamond store london reviews

I love jewelry. My husband bought a tanzinite rings for my birthday and the service Was really Browns has left us no choice but to share our story on Wish I had saw thesereviews before I purchased,, I purchased a pair of ear rings and a beautiful necklace ,, diamond from the diamond store london reviews ear ring has fallen out,, the necklace still in good condition, I pray it stays this way,, very disappointed with Browns as I was under the impression they are top quality, lesson learnt Browns standards are poor!!

Not even after 2 months one of the Diamonds just randomly fell out and then we started to notice on closer inspection that some of the clasps holding the rest of the diamonds in we're starting to bend this is clearly poor workmanship, upon contact to the Diamond store they told me to return the item for an inspection at my own cost they then proceeded to tell me that because I'd had links taken out, it's voided the warranty!!!!! Then tried telling me that they would send me a brand new one if I paid pound bearing in mind I'd already paid pound for the bracelet I'd even made the offer for them to take out the one of diamonds sent in the links just to replace it and to address the poor workmanship with the rest of the clasps that was bending and falling apart, they claim to be high quality jewellery, jewellery doesn't Fall Apart after two months, I will never be using this company again and I would strongly suggest that no one else does I highly doubt I will receive a refund from these people and I'll probably end up having to pay the postage myself to get my broken bracelet back so I will end up just being left with a shoddy poor craftsmanship bracelet that definitely wasn't worth pound , I will now seek to take them to a small courts claim, and I will also be reporting them to Trading Standards, I would also like to add to this review if you look at other reviews on Trust pilot about this company it seems if you even buy something from them and you have any issues with them i. The jeweller has come back to us regarding the assessment of your bracelet. The jeweller can send a brand new bracelet for you and remove 3 links. If you are happy to go ahead please make payment here.

The diamond store london reviews

Claim your listing for free to respond to reviews, update your profile and manage your listing. The Diamond Store has a rating of 2. The Diamond Store ranks 81st among Engagement Rings sites. This was a really great company! They kept me updated about every step of my order considering it's a pretty expensive order. Customer service was absolutely wonderful as well. Everytime I had a problem or any doubts, they were easy to get hold of and were so friendly and helpful! Awful Experience. Irresponsible return policy my ring was misplaced. I lost pounds.

I was sceptical but my wife said to give them the benefit of the doubt so we sent goodlift back for repair. All languages. We are now in the process of reporting them.

Hello, I'm looking to buy some diamond earings and a necklace. I'm very lucky to be gifted these by a relative. I have come across this website and the prices look very good. I am a little sceptical tho buying such a luxury item online. Could this be to good to be true?

Find the most amazing diamonds at these 12 diamond shops in London. Here are some recommendations for some of the best diamond shops in London:. They have been in business, and their reputation for quality products and customer service is outstanding. They obtain gold and platinum exclusively from certified Fairtrade or recycled sources. Their diamonds and gems can be linked back to the mines they were extracted from and are not only free from conflicts but also procured from providers who treat workers with decency and consideration and try to minimize their environmental impact. Each piece of their jewelry is crafted to perfection, and their artisans are amongst the most respected in the industry. Their talent shines through in the immaculate completion of every one of their pieces.

The diamond store london reviews

Not even after 2 months one of the Diamonds just randomly fell out and then we started to notice on closer inspection that some of the clasps holding the rest of the diamonds in we're starting to bend this is clearly poor workmanship, upon contact to the Diamond store they told me to return the item for an inspection at my own cost they then proceeded to tell me that because I'd had links taken out, it's voided the warranty!!!!! Then tried telling me that they would send me a brand new one if I paid pound bearing in mind I'd already paid pound for the bracelet I'd even made the offer for them to take out the one of diamonds sent in the links just to replace it and to address the poor workmanship with the rest of the clasps that was bending and falling apart, they claim to be high quality jewellery, jewellery doesn't Fall Apart after two months, I will never be using this company again and I would strongly suggest that no one else does I highly doubt I will receive a refund from these people and I'll probably end up having to pay the postage myself to get my broken bracelet back so I will end up just being left with a shoddy poor craftsmanship bracelet that definitely wasn't worth pound , I will now seek to take them to a small courts claim, and I will also be reporting them to Trading Standards, I would also like to add to this review if you look at other reviews on Trust pilot about this company it seems if you even buy something from them and you have any issues with them i. The jeweller has come back to us regarding the assessment of your bracelet. The jeweller can send a brand new bracelet for you and remove 3 links. If you are happy to go ahead please make payment here. We will ship back out to Let me know if you have any questions, happy to help! Many thanks, Customer Services Team.

How to turn off vibrate on silent iphone

Have a question about The Diamond Store? I couldn't thank the person I dealt with enough as she helped me throughout everything and was always available to respond to any enquiries I had. Hmmmm quality ring then! Anyway that was just 3 years ago and since then the same diamond has fallen out 5 times, each time we've been told that the ring has been mistreated and damaged by me, nothing to do with the shoddy craftsmanship. Media Gallery for The Diamond Store www. Literally not one email addresses the poor quality workmanship of the 1st ring because if they did they would also have to concur that the issue with my ring was down to poor quality workmanship and would then have to rebuild or refund BOTH rings. Comment Thank you Respond as company Helpful 1. Customise Getting started FAQ's. Do not be fooled by the low prices, just take a bit longer to save and get a quality product from a jeweller you trust. I opened the box and straight away saw that another diamond was missing. I don't believe the positive reviews for one second unless they have incredibly low standards.

.

My wife had literally just been sitting on the sofa reading a magazine with a cup of tea so nothing that would of caused any knocks or excessive pressure to the ring. In ALL correspondence with the Diamond Store and NAJ they have blatantly ignored the quality of the build of the 2nd ring the hardly worn one so that they can justify my ring as having damage caused by myself. He was organised and bought it a few weeks before, gave it to me on Xmas day. I took the ring to a different jeweller to get a professional opinion and they also could see the new faults to the naked eye and under a magnifying glass. Do not buy from this store!! The settings on the rings provided to us seem quite haphazard and sloppy, and in some instances the settings are barely even touching the stone. I placed an order back with the Diamond Store on Thursday 23rd June The first time the store repaired it as they said the damage was caused by me, reluctantly I accepted knowing in my heart it shouldn't have happened. Thankfully I have family in South Africa so travel to and from the UK regularly so that the ring could be fixed. Ferosh - www. In ALL correspondence with the Diamond Store and NAJ they have blatantly ignored the quality of the build of the 2nd ring the hardly worn one so that they can justify my ring as having damage caused by myself. Supposedly this employee is going to speak to the Managing Director tomorrow and will call me back letting me know if I can have a refund.