Telstramail.com

Telstra breached consumer protection rules by restricting or suspending services of telstramail.com last year over non-payment, without enough notice. In an investigation [pdf]Telstra said the issue was for customers it did not have a valid email address for, telstramail.com, and where the only option was to send a notification via post, telstramail.com. Of the customers impacted, customers had services restricted and had services suspended.

Telstra has moved closer to the full closure of its long-running BigPond brand after announcing a new Telstra Mail email service that will swallow up BigPond webmail. The telco has been in the process of shutting down the BigPond brand since late , when it changed its BigPond homepage to Telstra Media branding. Several months later, it canned its BigPond broadband service in favour of Telstra-branded offerings, and changed the sign on 'My BigPond' customer accounts to Telstra-branded accounts. The telco still operates the BigPond Movies brand. Now BigPond webmail will be shuttered in favour of a new service, Telstra Mail, that will replace telstra. Telstra is also shifting its Outlook. The move will mean Outlook.

Telstramail.com

Telstra has announced the launch of Telstra Mail, a revamped email system for home broadband customers currently using BigPond or Telstra. Telstra Mail will allow for 10GB of mailbox storage -- double the capacity of Telstra's current Outlook-based email services -- and is available on Windows, Mac, and all mobile devices and tablets. It will also have "advanced" spam filtering and security settings, Telstra said. Customers will be migrated onto the new service over the next few months, and will experience only a "minor interruption" in services as they are transitioned over to the new email system. Your existing emails and contacts and email addresses will be moved and your email address will stay the same," Nick Ruddock, Telstra Mobile Products director of Product Programs and Operations, wrote on Telstra's Exchange blog. Telstra added, however, that customers' existing email, contents, and calendar content will remain on Microsoft's servers, with the latter to "automatically remove the content as per their mail ageing policy over time". Telstra Mail customers can have up to 15 email addresses, with all emails to be hosted within Australia. Unlike the previous Telstra Outlook services, customers will now get product support from Telstra; however, they lose access to cloud storage via Outlook, although they can still access this service through a Microsoft account. Telstra Mail is included in the plans of those on an existing Telstra service on a contract, as well as for those on SIM-only month-to-month plans. Customers on prepaid Telstra services will need to sign up for a yearly subscription for paid email, although the telco is giving away the first 12 months for no cost. Telstra has not yet provided information regarding what platform the new mail system will be built on. Telstra is moving away from Microsoft-based email services with its revamped Telstra Mail system, providing double the storage.

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February 14, Ask a new question. I am running W Two days ago I added another email account to my Telstra account which I intend to use for business. Telstra have activated it and supplied me with a pw.

To get started, you'll need your Telstra email address this may be a Telstra managed domain or end in bigpond. If you're not sure what your email address is, sign in to My Telstra to find a list of your active mailboxes. Retrieve your Telstra ID or reset your password. If you had an existing mailbox and can no longer see it, your Telstra Mail may have been suspended. Find out why your Telstra Mail is suspended and how to reactivate it. Only your Telstra email address or associated alias will work when signing in to the webmail portal. Your email address or alias usually looks something like johnsmith bigpond.

Telstramail.com

View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more. If you'd like to speak with us in your preferred language, we've got you covered. At Telstra we recognise and acknowledge the existing, original and ancient connection Aboriginal and Torres Strait Islander peoples have to the lands and waterways across the Australian continent. We pay our respects to the elders past and present.

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Log In to Comment Community Guidelines. Sorry not to be answering your question. Message size limits will be increased from 10MB to 25MB, and emails will now be hosted locally in Australia. Sponsored Whitepapers. Partner Content. Telstra expands use of GenAI for frontline teams. Register now! Sorry this didn't help. I have Outlook downloaded on my laptop so I assume this is what he meant although it did not cost anything? Thanks for your feedback, it helps us improve the site. Is there something extra that you gain by going through the Mail app to reach Telstra? But my new email account will not. The State of Zero Trust Transformation,

Before you start using Telstra webmail you need to sign in — go to How do I sign in to webmail?

Customers on prepaid Telstra services will need to sign up for a yearly subscription for paid email, although the telco is giving away the first 12 months for no cost. Telstra Mail is included in the plans of those on an existing Telstra service on a contract, as well as for those on SIM-only month-to-month plans. Report abuse. And because it's all on the internet, you can access all these things from any computer or tablet or phone with an internet connection. Customers will be migrated onto the new service over the next few months, and will experience only a "minor interruption" in services as they are transitioned over to the new email system. Email addresses will remain the same. Nothing to install. WA Police opens command centre in Telstra exchange. Yes No. Building a modern workplace for a remote workforce. Do you mean I should try Telstra web mail?