Surface pro won t turn on

Disconnect accessories and make sure your Surface is charged.

So, the solutions are also various. If so, you can just try the following solutions one by one until you find the suitable one. You can do some checking or perform some simple operations to fix the issue. At times, this issue is just very simple: the battery of the Surface Pro or another Surface device has run out of power. If you have used the device for a long time without plugging in, it is quite possible that the battery has run out of power. So, you can plug in the charging cable and then press the Power button to see whether the Surface device can boot successfully.

Surface pro won t turn on

Recharge the battery, remove any accessories, and perform a soft reset. Jump to a Section. If your Microsoft Surface Pro won't turn on, there are a few ways to troubleshoot the problem and get it working again. The problem is usually solvable through a process of elimination. Start with the most apparent potential causes and work toward the more complex ones. There are several possible causes of a dead or faulty Surface Pro. Usually, the problem only reveals itself with its corresponding fix. In this guide, we walk you through a list of possible causes, starting with the most common. Follow these steps in order to get your Surface Pro working again. Recharge the battery. If you use your Surface Pro or another Surface device for an extended period without plugging it in, its battery may run out of power. Plug in the charging cable and press the power button on the upper-left corner of the device.

Physical damage. Hi JerryPasewiczThank you for the response and apologies for the delay. Usually, the problem only reveals itself with its corresponding fix.

Get quality repairs and services, free diagnostics, and expert help right in your neighborhood. Our experts help you get the most out of your plan with premium expert tech support. January 29th, Don't worry; you're not alone in facing this tech hiccup. We're here to guide you through five effective solutions to revive your unresponsive Surface device. From troubleshooting steps to ensure it powers up to tackling any underlying issues, we've got your back. Some of the common reasons behind a Microsoft Surface not turning on:.

If your Surface stops responding, or hangs, use the following methods to force a shutdown, and then restart. Be aware, though, that whenever possible, you should shut down your Surface in the normal manner. See Surface power states for ways to do this normally. Press and hold down the power button until your Surface shuts down and restarts and you see the Windows logo screen about 20 seconds , then release the power button. After your Surface restarts, we recommend you get the latest updates for Surface and Windows to help make sure your device is performing its best.

Surface pro won t turn on

If Windows starts up slowly, runs slowly, or stops responding freezes on your Surface, here's info to help you get it working again. Unplug the power cord from the electrical outlet and remove everything you have connected to your Surface—power supply, Typing Cover, accessories, adapters, and memory card. Windows might prompt you for your BitLocker recovery key. If you're using a Surface Book, try cleaning the connectors between the detachable screen and the keyboard.

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Sometimes having devices connected to a Surface Book, Laptop, Go, or Pro can affect its ability to turn on properly. He then told me to restart the computer so the new driver would instal Make sure to use the correct method outlined in the above-linked article. Laptop How to fix a laptop that won't connect to a hotspot. Connect your Surface to a wall outlet using its original power supply or a compatible Microsoft-branded power cord. A forced restart can resolve temporary software issues. Microsoft Insiders. Tech repairs you can trust. If you still have problems, run the Windows Bluetooth troubleshooter. Thank you! There's one last step you can take. You can also chat with a Microsoft Support specialist via the Surface app. Covert Ops. Follow these steps in order to get your Surface Pro working again.

Follow our in-depth, step-by-step guide on how to fix your Surface Pro issues that won't turn on, start, or wake up from sleep. Surface Pro uses an in-house UEFI firmware developed by Microsoft to improve device protection, security, and its exclusive features support hardware functionality.

Details required :. Why won't my Surface Pro automatically turn on when I open it? In this guide, we walk you through a list of possible causes, starting with the most common. Incase needed, you can reach them through these steps below: Go to Contact Us - Microsoft Support Choose how you would like to get support for your Surface device. More from Lifewire. Check the Surface charging cable. Home Tech How to recycle your computer. You may also be interested in:. Was this information helpful? If your Surface doesn't turn on, disconnect all keyboards, mice, and other USB devices from it before pressing the power button. Frequently Asked Questions. Send feedback to Microsoft so we can help. Tip: Unlike a hard reset and a factory reset, this method will not affect any files, settings, and programs on your device.