Surface pro not turning on

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Does your Surface laptop or tablet fail to turn on, briefly turn on but then shut off, or get stuck at the logo screen when you press the power button? It usually happens when you don't shut down your device correctly or keep it in sleep mode for too long. If this issue impedes your workflow, here are a few fixes you should apply to get your Surface back to normal. If you've kept your device in sleep mode for an extended period or immediately closed its lid before it completely shuts down, a minor hiccup could prevent it from waking up again. Therefore, you should force shut down your device once to rule out temporary problems. The process to force shutdown and restart may vary depending on your Surface device. To force shutdown Surface Pro 5 or later, Surface Book 2 or later, Surface laptops, Surface Go, and Surface Studio models, press and hold the power button for nearly 20—30 seconds until the Windows logo appears.

Surface pro not turning on

Get quality repairs and services, free diagnostics, and expert help right in your neighborhood. Our experts help you get the most out of your plan with premium expert tech support. January 29th, Don't worry; you're not alone in facing this tech hiccup. We're here to guide you through five effective solutions to revive your unresponsive Surface device. From troubleshooting steps to ensure it powers up to tackling any underlying issues, we've got your back. Some of the common reasons behind a Microsoft Surface not turning on:. No matter the issue, our experts can repair your devices fast. Schedule a repair. If your Surface Pro has left you in the dark, don't fret—try out these solutions:. Make sure your Surface is working with a good battery. Connect your Surface to the charger and let it charge fully.

Surface UEFI boot error. Stuck on Microsoft or Surface logo.

This is the fourth generation of the Microsoft Surface Pro. If the LED light in the tip of the power cord does not turn on when the Surface Pro 4 is plugged in to an outlet, then there may be a problem with the power cord itself. In that case, you would need to replace it. Hold down the power button on your device for at least 30 seconds and then release it. Press the power button once to turn the device back on. Hold down the power button for 30 seconds and then release it.

Recharge the battery, remove any accessories, and perform a soft reset. Jump to a Section. If your Microsoft Surface Pro won't turn on, there are a few ways to troubleshoot the problem and get it working again. The problem is usually solvable through a process of elimination. Start with the most apparent potential causes and work toward the more complex ones. There are several possible causes of a dead or faulty Surface Pro. Usually, the problem only reveals itself with its corresponding fix. In this guide, we walk you through a list of possible causes, starting with the most common. Follow these steps in order to get your Surface Pro working again. Recharge the battery.

Surface pro not turning on

Getting devices ready or a spinning circle may also appear on the screen below the logo. Press and hold down the power button until your Surface shuts down and restarts and you see the Windows logo screen again about 20 seconds , then release the power button. See Force a shut down and restart your Surface for more info. Press and hold the volume-down button while you press and release the power button. When the Surface logo appears, release the volume-down button. For more info, see Creating and using a USB recovery drive. There's one last step you can take.

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Make sure your Surface is working with a good battery. Author with 3 other contributors. If you are a personal user, the Personal Ultimate Edition is a good choice because it allows you to use the software on 3 PCs at the same time and you can enjoy a free lifetime upgrade service. Any additional feedback? How satisfied are you with this reply? After that, wait a few seconds and press the power button again to restart your Surface. Student-Contributed Wiki An awesome team of students from our education program made this wiki. Why won't my Surface Pro automatically turn on when I open it? Sign in with Microsoft. Beth McCartney - Jul 25, Reply. Microsoft Agent. The accessories include the keyboard, mouse, external storage drive, etc. If it does, wait for 30 minutes and try turning it on again. You still need to prepare an external data storage drive that has enough space to save your computer files. Safe Mode is a way for computers to start up with only the basic things they need to work, which makes it easier to find and fix problems.

Jeff 22 Comments. From dead batteries, to battery symbols, to charger problems, to cable connection faults and more, the fixes below are all quick things you can do. I know from experience that when it first happens the feeling one has is FEAR!

If the device turns on when hooked up but not when it's on battery power, the battery is likely dead. Learn how to disinfect sticky keys with these instructions on how to safely clean your laptop keyboard. Software glitches or corrupted systems. In this case, you may need to replace it. This is the fourth generation of the Microsoft Surface Pro. Related Articles. Then, depending on your keyboard, press F7 or use the F1 and F2 keys to adjust the backlight. You may reach them by following the instructions below. Sorry this didn't help. Best Buy cannot fix it. We believe your tech should work With Asurion, enjoy peace of mind knowing your tech is protected with fast repairs and expert support—from your phone to your fridge. You might need to replace the battery for the pen. Surface Battery Won't Charge. We hope they are useful to you. Your computer might be set to hibernate or shut down when you close the lid.