Surface pro 3 keyboard cover not working

Microsoft Surface is a premium line of interactive touch-based PCs developed by Microsoft. Some models such as the Surface Pro come with a detachable screen that can also be used as a tablet.

Jonny Lin. Many Surface users are having issues with their keyboards. This is a very annoying issue. The following are a few methods that have helped many other Surface users fix their keyboard. There may be corruption issues with your tablet hardware that interfere with your keyboard, and a simple restart is not enough to get rid of them. You need to perform a two button shutdown or force a shutdown to turn off your tablet completely.

Surface pro 3 keyboard cover not working

Ask a new question. Hi, Atreyi! Thanks for reaching out to Microsoft Community and posting your concerns regarding the Type Cover of your Surface Pro 3. To initially troubleshoot the issue, kindly detach the Type Cover. Check if there are any debris that may inhibit connection and clean it when needed, then force shutdown the device and restart. Press and hold the power button until the screen turns off about 10 seconds , then release the power button. Press and release the power button to turn your Surface back on. You should see the Surface logo. If that doesn't work, use this two-button shutdown process to make sure your Surface turns off completely:. Press and hold the power button on your Surface until the screen turns off about 30 seconds , then release it.

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To try to resolve these issues, you can begin by following the steps below to get the latest updates , detach the Type cover or keyboard , force a restart , reattach the Type Cover or Keyboard , or confirm connectivity. Open the Surface app. Note: If you don't have the Surface app installed, you can download the Surface app from the Microsoft Store. When it has downloaded, select Start , search for Surface , then select the app from the list of results. If you have installed a custom or clean Windows image and your Keyboard is not recognized, you may need to install Keyboard drivers. Manually install the latest driver package for your version of Windows. For more info, see Download drivers and firmware for Surface.

That fixes my Surface Go keyboard problem! A couple of years ago I wrote about how to fix keyboard problems with the original Surface RT and it remains a popular post on the site. I have come across another problem with the Surface Pro keyboard that causes it to not work at all looking like a major hardware issue but there is a surprisingly easy fix. When you come to your Surface Pro 3 or Surface Pro 4 and the keyboard and trackpad do not work at all here is a quick fix. This worked for me and hopefully it will work for you. If parts of your keyboard are working then you should checkout my other solution. Here is a video of how to fix it and if you like this tip please checkout my new Windows 10 book.

Surface pro 3 keyboard cover not working

Connect and share knowledge within a single location that is structured and easy to search. Can anyone recommend any other troubleshooting steps? One of these steps seemed to work ok for others having this same problem. Stack Overflow for Teams — Start collaborating and sharing organizational knowledge.

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To perform that,. Was this information helpful? Release the button when the UEFI screen appears. Some models such as the Surface Pro come with a detachable screen that can also be used as a tablet. Recommended next step: Submit a service order. Easy to follow. A build-up of dirt and grime may be affecting touch controls and keyboard typing. The solutions on this page apply to Microsoft Surface Pro models running either Windows 10 or Windows I am having the same problem with my Surface Pro 3, although I can still get the on screen keyboard to come up. By pressing submit, your feedback will be used to improve Microsoft products and services. The touch keyboard is designed to work at any time while using the operating system. There is also another bug in that update related to the keyboard as well.

To try to resolve these issues, you can begin by following the steps below to get the latest updates , detach the Type cover or keyboard , force a restart , reattach the Type Cover or Keyboard , or confirm connectivity. Open the Surface app.

Sign Up. The key that you press physically doesn't match what shows in the app you're using. Now, turn on your PC and check if the keyboard is working. Go to Start , enter reset in the taskbar, then select Reset this PC. If you face any difficulty in finding the latest drivers, there are certain applications that will automatically detect the latest versions available in the market and will display them. Pictures helped. It removes changes you made to settings, as well as apps and drivers you installed. Fixes for Physical Issues. Highest score default Date modified newest first Date created oldest first. Alternatively, your Surface keyboard will also not work if you install a wrong keyboard driver or install it incorrectly. Your IT admin will be able to collect this data. Carefully dust the connectors and remove any dirt and grime you see.