Surface charger not working

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Do you own a Surface Pro? It is ne of the best compact computing devices offered by Microsoft, launched in , and is currently in its eleventh edition, i. The machine has stood the test of time as people using a few years old version of the Surface series have negligible issues. However, some users have repeatedly complained about the Microsoft Surface charger not working properly. There are a lot of factors that account for the malfunctioning of a Surface Pro charger. In this post, let us look at all of them and explore working ways to resolve the issue. Read the post thoroughly, as this blog might save you a lot of hassle and money!

Surface charger not working

After your Surface turns on, you may have a problem with your battery or with Windows recognizing your battery. For example, you might experience one of the following issues:. Check for things that might prevent your Surface device or Windows from starting—or the battery from charging. Make sure that the connections are secure and that nothing is plugged in to the USB charging port on the power supply. If you see any damage to the charging port, power connector, or power cord, contact us. The LED light should be on when your power connector is plugged into your Surface. For more info, see What to do if your Surface power supply or charger doesn't work. Then press and hold the power button for 20 seconds. If you see the logo screen appear after a few seconds, continue to hold for the full 20 seconds until you see the logo screen again. See Force a shut down and restart your Surface for more info. Open the Surface app.

You may also be interested in:. For info about smart charging your Surface, see Smart charging on Surface. Too technical.

Microsoft Surface Pro is a professional hybrid tablet with optional removable keyboard accessories and an optional stylus pen. What causes the Surface Pro charger not working issue? After analyzing extensive user reports, we find the issue is often related to the charger itself, including the damaged cable, USB ports, power supply, and charger connector. In addition, the corrupted battery driver and a temporary glitch can trigger the issue. Here are 7 effective solutions to the Surface charger not working issue. A large number of people are still unclear about Windows 10 ISO mount and unmount. This post provides a step-by-step guide and extra tips on Windows 10 ISO.

Ask a new question. Hi Patricia Candelario ,. Thanks for reaching out to Microsoft Community and posting your inquiry. To verify if it's a problem with the charger or the charging port, we suggest the following:. Was this reply helpful? Yes No. Sorry this didn't help.

Surface charger not working

After your Surface turns on, you may have a problem with your battery or with Windows recognizing your battery. For example, you might experience one of the following issues:. Check for things that might prevent your Surface device or Windows from starting—or the battery from charging. Make sure that the connections are secure and that nothing is plugged in to the USB charging port on the power supply. If you see any damage to the charging port, power connector, or power cord, contact us. The LED light should be on when your power connector is plugged into your Surface.

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Step 3 — In the opened screen, you have the options to choose the tests you want to run on the device according to the issue you are facing. One of them will be labeled as Power. Newsletter Sign Up. If your Surface Pro power supply has an LED light, it can help you narrow down the source of your problem. Self-repair If you're technically experienced and have the right tools, Microsoft has a select range of replaceable components and service guides that enable you to perform the repairs. Pictures helped. Didn't match my screen. Replace the charger to see if that fixes the problem. More from Lifewire. Plug the charger in the other way. Introduction The convenience of a portable device is that you aren't tethered to an outlet. Thank you! While this troubleshooting procedure is specific to Surface Pro, it will also work for other products like the Surface Laptop, which uses the same charger style. Microsoft Surface Pro is a professional hybrid tablet with optional removable keyboard accessories and an optional stylus pen. Any more feedback for Microsoft?

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Here are 10 Ways To Fix Them. This means your charger is likely working, but you may have a bad battery or an issue with your charging settings. Next, try changing your charger. Immediate shutdown points to a battery issue. Past 7 Days: This does mean that you have to give your device some juice once in a while. Plug your Surface Pro Charger into the power source and see if the issue is fixed. Follow Us Get the latest news and tech how-to's. Resolved my issue. Self-repair If you're technically experienced and have the right tools, Microsoft has a select range of replaceable components and service guides that enable you to perform the repairs. Share On :.