Smile direct

Mohammad Ahmad, a year-old from New Jersey, smile direct, signed up for Smile Direct Club in October, just a few weeks after the teeth straightening firm declared bankruptcy, smile direct. He was enticed, he said, by a smile direct discount on the company's invisible braces and assured that the financial problems wouldn't affect operations. But Mohammad never received the clear plastic aligners he was promised after the company shut down in December, leaving him, and thousands of customers like him, in the lurch. The concept convinced more than two million customers.

By clicking a retailer link you consent to third party cookies that track your onward journey. If you make a purchase, Which? The abrupt closure of online cosmetic dentist Smile Direct Club has left customers in the lurch. So what can you do if you're affected, and is it a bad idea to opt for an online-only dentist, however tempting the price may be compared with high-street options? Smile Direct Club once promised to disrupt traditional cosmetic dentistry by offering tooth alignment remotely at prices that were significantly lower than most bricks-and-mortar providers.

Smile direct

The collapse of the remote orthodontic giant shows how companies working in a regulatory black hole can leave patients - and potentially clinicians stepping into the breach - and at risk. Smile Direct Club is no more. Cases with advanced gum disease where aligners could have led to tooth loss. We need answers here, but also assurances that any clinicians attempting to undo this damage will not be liable for inappropriate treatment delivered by this company. Members have been asking for advice on how to treat patients such as these, to ensure best practice is followed and everyone is clear on the treatment plans. Taking over a treatment plan would usually start with contact with the previous practice. With bankruptcy proceedings in motion that may not be an option, although patients might have some of their records and if so, should be willing to share those. While SmileDirectClub is gone, the risks remain. Sooner or later, a new entrant will find a way to make remote orthodontics turn a profit. Patients will only escape these problems if the right regulations are in place, and standards are agreed upon and followed. We have led the calls for change. Patients need to be protected, and corners must not be cut. We have regularly raised concerns directly with our regulators and the national press.

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SmileDirectClub is shutting down, just months after the struggling teeth-straightening company filed for bankruptcy, leaving existing customers in limbo. On Friday, Dec. That leaves existing SmileDirectClub customers with a lot of questions and few available answers. The company is offering no more customer care support and few details about possible refunds are available yet. SmileDirectClub — which served over 2 million people since its founding — once promised to revolutionize the oral-care industry by selling clear dental aligners that were marketed as a faster and more affordable alternative to braces. It sold its aligners directly to consumers by mail and in major retailers. But the stock plummeted in value over time as the company proved to be unprofitable year after year.

Rosemond ordered one of the kits and took an impression of her teeth with the putty and tray she received. To get started, SmileDirectClub customers either can get a 3D image of their teeth in one of their SmileShops or have an at-home kit sent to them. A few weeks later, she received dental aligners and followed the instructions to send in photos of her mouth every 90 days. SmileDirectClub told her the treatment would be reviewed remotely by one of its dentists and orthodontists. All of her care was done online, she said. So she consulted an outside orthodontist, who diagnosed her with a crossbite, or misalignment, possibly caused by the aligners.

Smile direct

SmileDirectClub is shutting down, just months after the struggling teeth-straightening company filed for bankruptcy, leaving existing customers in limbo. On Friday, Dec. That leaves existing SmileDirectClub customers with a lot of questions and few available answers. The company is offering no more customer care support and few details about possible refunds are available yet. SmileDirectClub — which served over 2 million people since its founding — once promised to revolutionize the oral-care industry by selling clear dental aligners that were marketed as a faster and more affordable alternative to braces.

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Offer good on Pro Whitening System products only. Patients who've been making payments under the SmilePay plan are "expected to continue to make all monthly payments until payment has been made in full," SmileDirectClub says in its FAQ. When a company goes bust, it can be hard for consumers to get their money back. Average results after 1 week when used as directed with ProActivate. Regular Price. Oregon drug recriminalization. A full charge provides 8 hours of use, with average use lasting 1 minute and performed twice daily. Find out more about dental treatment concerns, including travelling abroad for dental work, on the GDC patient advice site. You can check if yours is a registered dentist by searching the General Dental Council register. More From AP News. Chrome Safari Continue. I'm a Smile Direct Club customer, can I get my money back? Compared to standard round filaments.

The company offered a mail order approach to straighter teeth, but some customers have been left in the middle of treatment and with remaining balances. People who sought straighter teeth with invisible aligners from SmileDirectClub could be in a tough spot, now that the company has announced a complete shutdown just a couple months after filing for bankruptcy.

HFD said that you should continue making your monthly payments, but that the company is reviewing all of its SmileDirectClub accounts and working with the company to see that people who never actually received aligners are "appropriately refunded. Treatment usually takes months. See full bio. Now that SmileDirectClub is out of business it must liquidate, Snyder noted. But Prof Wexler said said she had still expected it and other companies selling such treatment to embrace her findings. United States English. It sold its aligners directly to consumers by mail and in major retailers. For Mohammad, who had already had braces, he just wanted to address some mild shifting that occurred after he failed to wear his retainer as instructed. Al-Jewair added that many former direct-to-consumer aligner patients end up coming to orthodontic practices for reevaluation. We are not sure that the requirements were always followed. Average results after 1 week when used as directed.