Skytrax airline reviews

Air Macau is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. Cabin staff service needs to be more consistent. The Ratings shown on this skytrax airline reviews show headline extracts of the key areas used in final assessment and grading.

With most airlines grounding their aircraft, the Skytrax ranking differs more than ever. Taking the second spot was Singapore Airlines. Singapore Airlines has one of the youngest fleets up to date with the average age of the aircraft being 5. Singapore Airlines previously received the award in , , and This is the first time this carrier got into the top 3.

Skytrax airline reviews

Safety Rating Criteria. Safety Rating Breakdown. Rating Criteria. Country of origin: Airline Code: FR. When passengers are denied boarding on a flight, airlines are obliged to first seek volunteers to give up their reservation in exchange for certain benefits. In addition, the air carrier must also offer volunteers the choice between a full refund and re-routing. Where volunteers choose re-routing, the airline must also provide assistance if necessary, for example — food, access to a telephone, hotel accommodation of one or more nights if necessary and transportation between the airport and the place of accommodation. You are also entitled to identical compensation to that offered when you are denied boarding, unless you were informed of the cancellation at least 14 days before the flight, or you were rerouted close to your original times, or if the airline can prove that the cancellation was caused by extraordinary circumstances. In addition the airline must offer you the choice between:. You are entitled to care by the airline phone call, refreshments, meal, accommodation, transportation to the place of accommodation if the delay is:. If the delay is more than five hours, and you decide not to continue your journey, you are also entitled to have your ticket reimbursed and be flown back to where you originally started your journey. If you get to your final destination with a delay of three hours or more, you may be entitled to identical compensation to that offered when your flight gets cancelled, unless the airline can prove that the delay was caused by extraordinary circumstances. Additionally, airlines can be held liable for damages resulting from delays. However, airlines shall not be liable if they have taken all reasonable measures to avoid the damage or it was impossible to take such measures.

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Air France also moved up two places to 8th position in the Skytrax global ranking. With new-generation aircraft with reduced fuel consumption, renovated and more comfortable travel cabins, new airport lounges, refined French gastronomy and more, these investments that have been preserved to ensure that our airline continues to move upmarket. These distinctions reward the efforts and commitment of Air France teams who work hard every day to provide our customers with the best possible travel experience. Skytrax is an international air transport rating agency that has been organising the World Airline Awards, the "Oscars of the aviation industry", since Travellers from all over the world vote in the world's largest airline passenger satisfaction survey to determine the winners of these awards. More than airlines were included in the final results of the competition. To continue to surprise and delight its customers, Air France is offering new culinary delights in its lounges at Paris-Charles de Gaulle airport.

Introduced in , the World Airline Star Rating programme is a leading global Quality Evaluation system for the world airline industry. Airline star Ratings range from 1-Star through to the prestigious 5-Star Airline ranking. Quality assessment uses a well-established approach to deliver accuracy, with objective ratings based on Skytrax unified, global standards. Star Ratings are awarded after in-depth analysis of front-line Product and Service quality. Skytrax are adding airlines to the Quality Rating programme on a continuous basis. If your airline is not featured and you would like further information please » Contact Us. The ultimate Quality Approval, the 5-Star Airline Rating is presently awarded to Ten airlines in the world, who are achieving the highest, overall Quality performance. It recognises high standards of Airport and Onboard Product, together with consistent and excellent standards of Staff Service delivery. The 5-Star Airline Rating is the original and unique mark of Quality Achievement and a global benchmark of Airline Excellence, awarded following detailed audit analysis and assessment of airline product and front-line service standards.

Skytrax airline reviews

After spending weeks and months building up your stash of miles, it can be pretty difficult to figure out which airlines make for a worthy redemption. TPG's extensive catalog of flight reviews is a great place to start. But, at the end of the day, we all care about different things when we travel, everything from avoiding a bad crew experience to the Champagne selection. Enter Skytrax, a UK-based airline consulting firm that's assumed the responsibility of rating everything in commercial aviation, from airlines to lounges to airports, all the way down to individual terminals. In the last few days, two interesting pieces of news have emerged pertaining to Skytrax, as major international airlines saw their ratings slip. One Mile At A Time noticed that the Skytrax ratings had been updated and the list of five-star airlines dwindled as Etihad was downgraded to four stars. While Etihad had only held the elusive five-star rating since , it is currently mired in a massive cost-cutting effort that management hopes will reverse several years of billion-dollar losses. Given the belt-tightening now underway, it may not be a huge surprise that Etihad didn't meet the five-star cutoff.

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Skytrax World Airline Star Rating began in , and is the prestigious, longest established and unique mark of Quality Achievement and a global benchmark of Airline Excellence, awarded following the professional audit analysis and assessment of airline product and front-line service standards.

Baggage delivery times. Service hospitality. Yieldlab Virtual Minds GmbH To lodge a complaint with the EU click here. Taboola Europe Limited About Skytrax Skytrax is an international air transport rating agency that has been organising the World Airline Awards, the "Oscars of the aviation industry", since Special purposes. Develop and improve services However, you have the right to object to their use of legitimate interest. Cookie Duration Description cookielawinfo-checkbox-advertisement 1 year Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category.