Sky stream puck unable to link account

Sky Stream has recently gone through an update, but some viewers have been left with issues and are unable to watch their favourite shows.

Sky TV is currently available through three different devices. Which Sky hardware option is best? That depends on how and where you watch your TV, as well as the equipment you already own. Sky Q. Sky Glass. Sky Stream.

Sky stream puck unable to link account

Sign in to get your answer quicker. Brand new to Sky, got my puck plugged in but it won't link to my account and I have not activation code. They remind me that it will automatically charge after 14 days, but I can not activate the puck? Had the same issue tonight trying to set 4 up. Power down the puck, press and hold the power button on the bottom whilst powering back up u til the light flashes red, green, amber. This should do a factory tester and force a software update. Once done you should be able to follow the onscreen instruction and then link to your account. Unplug it. Then hold the power button with it still unplugged, keep the power button held down and plug it in again. Keep holding the button until it flashes red amber green rapidly, then let go, this makes it do a software reset.. About Sky Community Offers. Sign In.

Report post. Once done you should be able to follow the onscreen instruction and then link to your account. Sky Stream.

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If you're having problems connecting your Sky Stream puck, try these steps. For other on-screen messages, check the on screen message lookup tool. Power cable: check both ends of the power cable to make sure it's securely connected and plugged in at the mains. Loose cables can cause problems. Placement: where you keep the Sky Stream puck is important.

Sky stream puck unable to link account

Sign in to get your answer quicker. Received my puck today. Plugged in per instructions. Get a message that says unable to link my account, try again. When I try again same message. Message says I can link my account in the settings menu - can't find any option to link sccount in settings. Have tried searching this forum but seems most people have been able to get an activation code on their TV but then get stuck; I can't get as far as a code to input. Same here - seeing quite a few of these posts In the last couple of days I when I search. Is something broken? When resetting my stream puck it gives me a number and asks me to go to sky.

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Finally, press the home button on the Sky remote. Never miss an offer again! When you order Sky Q, an engineer will come out to your property to install and set up an under-the-TV box, connected to a satellite dish outside. Post 1 of 3. Turn on suggestions. Google users warned millions of accounts being deleted today — 2 ways to save it. Ultimately, Sky Stream offers more for your money, including more channels, plenty of content, add-ons, and an excellent user experience. Sky Glass includes all the hardware of a Sky box and smart TV. Unplug it. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Please Connect Me All your utilities sorted.

Sign in to get your answer quicker. Had to hold the reset button in for some time before the flashing white light turned red, try holding the reset button longer. Working now after full reset.

Brand new to Sky, got my puck plugged in but it won't link to my account and I have not activation code. Firstly, they should switch the Sky Stream puck to standby. Report post. Cable connects your box to an external satellite dish. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. FAQs Find quick answers. After a few seconds, the sky logo will show on screen and Sky Stream puck starts back up with the software updated to the latest version. If you prefer to go direct, you can order Sky TV through the Sky website. Ultimately, Sky Stream offers more for your money, including more channels, plenty of content, add-ons, and an excellent user experience. Hi Brand new to Sky, got my puck plugged in but it won't link to my account and I have not activation code. Fourth, leave the Sky Stream puck powered on for 30 minutes.