Samsung soundbar remote volume not working

I have an older Sonos Playbar concocted to the TV via optical cable. The audio setting is correct receiver -optical.

However, no matter how reliable this brand is, we can imagine the frustration when you suddenly find your Samsung soundbar remote not working. To save you from wasted time, our engineers listed all possible troubleshooting fixes when you encounter this issue. Besides all that, sound settings could also prevent the remote control from working. Read along as our team enumerates the specific issues and their easy fixes. One of the first things you have to check is if the Bluetooth connections on your remote and soundbar are turned on. After that, press the Input button on the controller until a blue light appears, and then press the TV button. From there, you can click on the Input Select option and see if your device is listed on the available connections.

Samsung soundbar remote volume not working

Log in. Sign up. Home Forums Audio Soundbars. JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding. Set digital out in the TV. Sound plays fine with soundbar on. Using Roku as my primary interface and doing the remote control set up. The music never turns off. It will go through 50 codes and still not turn off. When I do accept one of the codes the remote works fine. It will turn the power on and off of the TV. When I turn up or down the volume with the Roku it will just display a receiver icon on the TV screen in the left corner and say "Receiver Optical ".

And to the other replies For me I'm on a Q7F65" and an N soundbar. Related Content.

All has been fine up to now, along with 2 x wireless speakers that don't appear to give me any issues after the initial teething connection problems. Last night I turned the soundbar on using its own remote control, as opposed to selecting it through the TV, but I couldn't adjust the volume using the TV remote - as I normally would - having to resort to the soundbar remote instead. When using TV remote all it showed was the soundbar 'flag' on the left hand side, with no volume adjustment. I have reset the soundbar, unplugged the HDMI lead, and reconnected, but it still will not allow me to adjust the volume. Anyone any ideas?

Go to Solution. The problem has been solved on my setup so hopefully this will work for you. Wasn't an issue with my previous M soundbar, just with the new Q60T one. First thing to try is to use the "Universal Remote" option on the tv to setup the tv remote to control the soundbar. It doesn't seem like this should be necessary as all of the devices are Samsung but it did make the difference and the tv remote always works for the volume now.

Samsung soundbar remote volume not working

There are a number of things that could cause your remote to stop working. Here are some common causes:. One of the most common reasons for a remote not working is dead or weak batteries. Over time, batteries lose their charge and need to be replaced. The remote communicates with the soundbar using an infrared IR signal. In some cases, the remote itself may be faulty or damaged, causing it not to function as expected. To ensure that dead or weak batteries are not causing the issue, replace the batteries in your remote with new ones. Remove any obstructions and try using the remote again. Resetting the remote can sometimes resolve issues with its functionality.

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From a design standpoint it fits perfectly underneath the Samsung TV. Issue 3: Battery Cover Stuck. It did restart the speaker but after resetting, the display and remote still do not work. I can confirm the device powered off because it disconnected from my tv. All has been fine up to now, along with 2 x wireless speakers that don't appear to give me any issues after the initial teething connection problems. If your app like Netflix is launched, quit it by holding "back" button on Samsung tv remote. You can stop this by pressing the Auto Power button on the controller. I initially followed JBL instructions to program the sound bar to respond to the TV remote's IR signal, which worked for a while and then same issue- volume stopped responding. I can't say it's fixed for sure, will check it over time and report back. Log in. I just unplugged both tv and soundbar from power source then plug back then turn on both then it was a success! Sound plays fine with soundbar on. When I turn up or down the volume with the Roku it will just display a receiver icon on the TV screen in the left corner and say "Receiver Optical ". I purchased a new soundbar recently and tried to connect the FIRST one through an optical cable to the tv. Anyway, this soundbar is super old and doesn't have ARC available.

All has been fine up to now, along with 2 x wireless speakers that don't appear to give me any issues after the initial teething connection problems.

In response to Hailee. Why do 2 older Samsung tv using optical audio devices work with their Samsung remotes? SamsungTam Samsung Moderator. I checked a couple of things. We watched the first the 5 minutes of Avatar 2 in surround mode and it did have some decent being in a movie theater vibes. Did you your battery in the remote control? Hello i have a new Samsung q60c tv. But this issue will occur again in the future, without any sort of rhyme or reason. AVS Forum. Post Reply. Switching it off and on again actually did the trick. Only issue I've had besides the lack of manual is getting lip sync sorted out. I have tried holding down the volume up and down buttons on the device. My daughter tried to close the message by clicking on the TV screen. Vilco Journeyman.