Reviewpro reviews

Contact Shiji Information Technology Spain directly for pricing details. Customer Support. Value for money. Market Research, 1 employee.

Manage and improve your online reputation with our powerful cloud-based solution. Deliver better guest experiences and increase your rankings on review sites and OTAs. Improve guest satisfaction, and watch revenue grow. Benchmark competitors, make data driven decisions, and watch your reputation and revenue grow. Read more. Leverage powerful semantic technology to dig deep into the meaning of reviews and understand your guests' experience in key areas.

Reviewpro reviews

The create case button gives you the ability to assign tasks to your colleagues and set deadlines for these tasks to be completed. ReviewPro offers direct integration with several OTAs which make it possible to directly respond to online reviews from within the ReviewPro tool without having to go to the website of the OTA. This article explains how to do so and which considerations to have in mind before starting. Learn some key facts about Management Responses functionality. You can respond to reviews from ReviewPro for sources that allow you to respond hotels and restaurants. An overview of the sources being monitored by ReviewPro. Reviews Tracking Alerts will allow a user to directly create an alert based on any view in the tracking section of the tool. Having Admin user permissions, you will now be able to add your competitors directly from the tool as well as editing them from the Settings page. Set up your languages preferences. Select which languages you prefer to translate and which ones you prefer to keep in original version. Here you can find a list of sources currently monitored by ReviewPro for restaurant reviews. When you respond to a review, your review is not always immediately published. It often goes through a verification process with the Review Source before it gets published.

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An introduction about what ReviewPro does for your hotel reputation and our products. ReviewPro is an integrated platform that offers the tools and processes you need to increase guest satisfaction and revenue. Our Products offer solutions for every stage of the guest journey as follows:. If you wish to transform your guest journey, feel free to contact our Customer Success team through the details on our Contact Us page. Also, you can check more on ReviewPro's official website. Did you not find what you are looking for?

Drive the entire guest journey, from one unified platform. Our platform brings together everything you need to monitor, understand, and respond to your guests at every stage of the journey, all in one place. The platform is fully integrated, so you can fit it into your already existing systems with minimum fuss. Guests, staff, and the organization have benefitted from understanding data". Their direct survey solution is very powerful, flexible and better meets our needs than the other products we tested. Within weeks of implementing the survey system, we saw significant improvements in response rates and overall guest satisfaction scores. The Global Review Index, an industry-standard reputation score, lets you analyze, track and benchmark your online performance. Collect information at any stage of the guest journey via in-stay or post-stay surveys, via any device. Use powerful filters, reports, and sentiment analysis technology to gather the data you need to make smart operational decisions.

Reviewpro reviews

An introduction about what ReviewPro does for your hotel reputation and our products. Here you can see a list of the items that were deployed ordered form the newest deployments to the oldest ones. To send outbound communication, the mandatory PMS-fields are required in your guest list. The more PMS-fields you include in your guest list for Guest Communications, the more you will be able to create and automate communication rules based on specific criteria. Using your Key Performance Indexes, you can set goals and timelines for reaching them. Rather than rush into setting ambitious goals only to discover it will take longer to reach them than anticipated, it is recommended to start with modest increments over longer timeframes. You can set more ambitious goals later when you have a better Having Admin user permissions, you will now be able to add your competitors directly from the tool as well as editing them from the Settings page.

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Imagine how many options a traveler is presented with when they decide to search for hotels or restaurants. Turn insight into action and watch guest satisfaction, revenue, and demand grow. Data Driven Decisions. The team at ReviewPro have shown dedication to providing a first-rate experience and customer satisfaction. Capture guest feedback by sending satisfaction surveys via email or SMS and turn their experience into more positive reviews online. Here you can find a list of sources currently monitored by ReviewPro for restaurant reviews. EMEA: reviewpro. Learn how. Did you not find what you are looking for? Guest Communications. Deliver better guest experiences and increase your rankings on review sites and OTAs.

Integrated tools and processes to increase guest satisfaction and revenue.

Value for money 3. Please be aware that this site is partly translated with the use of artificial intelligence and therefore it may not be accurate or precise all the time. Prevent negative reviews and earn rave reviews by ensuring the timely resolution of guest issues. Here's how to claim your profile. If you say the wrong thing, you risk making things worse. Deliver the next generation of guest experience by facilitating fluid, open communication with your guests on the channel of their choice. Aaron Hospitality, employees Used weekly for less than 12 months Review Source: Capterra This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Instead, to be able to see them you will need to download an excel report. But you can also use our iframe-widget to publish reviews and survey-responses which you like to share with Competitor Analysis. Reputation Management Software by ReviewPro. As most other travelers today, they want to know exactly what the people around the world have to say about your hotel. In this widget the indexes are shown based on the language of the reviews. Reviewed March Increase your business with ReviewPro! Case Management : Communicate with guests in real time.