Receptionist for veterinary jobs

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Receptionist for veterinary jobs

Veterinary receptionists provide a front-of-house service to all veterinary clients visiting a practice. Primarily you will be responsible for greeting patients and their owners when they arrive, and making them feel relaxed and welcome. Other veterinary receptionist duties include answering telephone calls, collecting payments, accepting mail, setting and scheduling appointments and selling items that may be available behind the counter. Depending on the size of the practice, you might also be responsible for other administrative tasks that keep the practice running day-to-day, for instance ordering office supplies, maintaining client records or sending reminders to patients about appointments. The important role that receptionists play within a veterinary setting cannot be underestimated. Effective customer service combined with specialist knowledge of the record-keeping systems that support clinical services can make the difference between loyal customers that continue to support your business by sharing their positive experiences with others, and unhappy customers that take their custom elsewhere. As a veterinary receptionist you will be the first point of contact for every client that visits a practice, and be responsible for most, if not all, external calls made to your organisation. As such you must be a natural communicator and confident engager and understand the needs of both humans and animals alike. You must also be able to remain calm with clients that may become upset or angered, and be empathetic towards situations that will be difficult for pet owners. Veterinary practices are busy environments that require effective administrators to run efficiently, therefore you should have a methodical working style and be able to effectively prioritise tasks at busy periods. A working knowledge of administrative and record keeping systems is also essential, however training would be provided in the workplace.

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Job Summary: The role of a veterinary receptionist is to provide an exceptional standard of care for all patients and clients thru offering a friendly greeting by phone and in person. Receptionist are the first point of contact for clients utilizing the services of Tender Care Veterinary Center. It is the responsibility of the veterinary receptionist to schedule appropriately over the phone, greet all clients that enter the Center, and ensure the clients are comfortable in a clean reception area. They aid in achieving greater efficiency by ensuring the front office moves quickly so clients are not waiting. They have a significant role in communicating with and educating clients about pet health and well-being.

Toggle navigation. Help Preferences Sign up Log in. Featured Presentations. The relationship between the veterinary statutory body, veterinary services and veterinary associations in Thailand - The relationship between the veterinary statutory body, veterinary services and veterinary associations in Thailand. Ministry of Public Health. The relationship between the veterinary statutory body, veterinary services and veterinary associations in Thailand. Need Emergency Veterinary Assistance for your Beloved pet? It is owned by Dr. Ayman Salem who has been practicing veterinary medicine for more than 20 years. His commitment to lifelong education assures that the pets at his clinic receive the highest level of care.

Receptionist for veterinary jobs

Working as a vet receptionist can be a great opportunity to learn more about pets and spend time around them. While there is no veterinary receptionist guide available, there are steps you can take to grow in this role. Depending on your career goals, you may choose to continue your education, enroll in an internship program or obtain a certification. Continuous learning is essential for being a good vet receptionist. Seek animal volunteer opportunities in your area, take courses or join an internship program at a vet hospital to gain hands-on experience. As a vet receptionist, you are responsible for greeting visitors, booking appointments and maintaining records. You may also need to admit and discharge animal patients, dispense medications and arrange for follow-up care. Furthermore, it's important to have the ability to work with both animals and pet owners in a caring manner, points out the Metropolitan Community College. Those who choose this career path also need basic medical skills. Imagine seeing someone with a dying pet.

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As a veterinary receptionist you will be the first point of contact for every client that visits a practice, and be responsible for most, if not all, external calls made to your organisation. Industry recognised providers. Partner services. Company reviews. About SEEK. All rights reserved. Register for free. Suggestions will appear below the field as you type. Related searches. Listed eighteen days ago.

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Listed six hours ago. Recommended jobs. Experience Requirement: Previous experience in the veterinary field desired years experience in a customer service field required. Seeking a talented customer service professional with Vet Nursing experience. Listed three days ago. Applied jobs. Perform a job search. Work for SEEK. Related searches. Relevance Date. Customer Service - Customer Facing. Rosters include a variety of hours spread across the week.