Quantum fiber customer service

Fiber internet is just the beginning.

Look for the purple chat bubble across our website, located in the lower right corner of your screen. We're available by phone 7 days a week, 7 a. Send us an email or find us on our social channels. They can help you with:. Common solutions. Get the quick info and links you need to take care of our top service requests. Still have questions?

Quantum fiber customer service

Control your Quantum Fiber service with the tap of a finger. Learn how to upgrade, move your service, place a temporary hold on your service, cancel, and more. Installation FAQs. Learn what to expect during the installation of new Quantum Fiber service. Speed upgrades. Find out how to get a faster speed plan Learn how to check for upgrades. Instant WiFi. In a managed building? You may have Instant WiFi. Learn how the service works. Pause service. Going away for a while? You can put your account on hold. Learn more about it. Moving service.

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Keep your internet service monthly rate for as long as you keep your plan! Internet service monthly rate subject to continued plan availability. Limited availability. Service and rate in select locations only. Taxes and fees apply. Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices.

Limited availability. Service and rate in select locations only. Taxes and fees apply. Price For Life Internet. Keep your internet service monthly rate for as long as you keep your plan. Internet service monthly rate subject to continued plan availability. Blazing-fast uploads and download speeds. No annual contract. Choose Quantum Fiber for a high-speed fiber internet experience backed by a reliable network and unlimited data. Copious download speeds support surfing, streaming, and gaming for more users under one roof.

Quantum fiber customer service

Network interface card: 1Gbps enabled Ethernet port. Quad-Core Intel Core i7 or faster processor. Operating System: OS X

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How do I cancel my service? New service installation. You will receive a payment refund if you decide to cancel your service before your installation date. Go to My Appointments and select a more convenient installation time frame that works for you. Speeds up to Mbps. In a managed building? They'll give you a unique link so you can transfer your account. Check router lights for any anomalies. More email. If you have CenturyLink phone service today and would like to keep your current number, please contact us. Business Fiber. Manage your account and customize your home network from the palm of your hand. Other than internet services covered by Price for Life offer, your monthly rates for any other services, leased equipment, taxes, or fees are not guaranteed and may increase during the time of your service. You may see various colors or lighting patterns as the modem is booting up or processing an update; however, the two colors of most importance are solid blue when the device is ready and solid green when you have full internet access.

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Wireless Service : WiFi is included with the internet service at no monthly charge for an initial period, but is excluded from the Price for Life offer and the monthly lease charge may be increased with prior notice. Speeds up to Mbps. Say hello to Quantum Fiber and stay connected to the things you love. Check Availability. Operating System: OS X Fiber is a type of network technology that sends data over hyper-efficient fiber-optic strands, resulting in an internet service with super fast connection speeds with low lag. Sign in to view your current plan details and make changes like pausing or moving your service, upgrading or canceling your plan, or managing installation and more. User guides. Just submit your name and email address via a form found on the Quantum Fiber site located directly below the area where you enter your physical address to see if service is currently available. In a managed building? CST Friday 7 a.