Philips sonicare toothbrush not working

We are often contacted by customers whose Electric Toothbrush has stopped charging. This can lead to frustration and people buying a whole new toothbrush when philips sonicare toothbrush not working a part is a cheaper alternative. Below we run through how to tell if you have a faulty battery, a faulty charger or other problem with your electric toothbrush. Firstly, is the charging light on your toothbrush lighting up or blinking as usual?

We accept the following payment methods:. Philips Support. My Sonicare toothbrush is not vibrating. Published on 28 February If your toothbrush is not vibrating or not turning on, the troubleshooting tips below may help you find a solution. We recommend you follow the steps in the order listed below.

Philips sonicare toothbrush not working

The top button is the power button and the bottom one changes the mode. The mode button will not turn the toothbrush on so be sure that you are pressing the correct button. You may just have a drained battery. Put your toothbrush on the charger and ideally the LED lights will turn on, showing that it is charging. If it will no longer charge, the battery must be replaced with a new one. Use this Battery Replacement guide. The shaft that connects to the toothbrush head may be broken. It will need to be replaced. Use this Shaft Replacement guide. Check to see if the charger is properly plugged into an outlet, and check to see if the outlet gives any charge. If the charger cannot charge any toothbrush, then the charger itself may be faulty.

No change. Anyway, if they are rbn down they should poptox show charging lights when put on to charge — if not immediately then after 1 hour.

The toothbrush does not vibrate when the buttons are pressed. The lights may not turn on, or the device may be working well without vibration. Ensure the power adapter is plugged firmly into the wall and the glass wireless charging cup. Place the bottom of the toothbrush into the glass and a green light should appear in the battery icon in the bottom of the handle. If the battery light is not on after using the charging cup, locate your wireless charging travel case.

First, make sure that the charging base is plugged into an outlet and that the cord is securely attached to both the base and the brush. If everything appears to be plugged in correctly, then try cleaning the charging contacts on both the brush and base with a dry cloth. First, make sure that the charging base is plugged in properly. If there is, gently remove it with a cotton swab or a toothpick. You can buy replacement batteries at most drugstores or online. With a new battery in hand, simply pop it into place and give it a try. Your Sonicare toothbrush should start working again immediately. And if not, well, at least you know how to fix the problem! This is a simple process that can be done in just a few minutes. To reset your Philips Sonicare battery, start by unplugging the charging base from the power outlet.

Philips sonicare toothbrush not working

With a little know-how, you can have your Sonicare toothbrush working like new in no time. Here are five easy steps to follow to get your Sonicare toothbrush fixed and working properly again. Yes, Sonicare toothbrushes can be repaired. In fact, repairing your Sonicare toothbrush can actually be quite simple — and much cheaper than buying a new one.

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Jane Karn - May 1, This means that you will get fewer brushing sessions out of a charge and will need to recharge the toothbrush more frequently. I plugged them in all the outlets of the house and nothing…. Toothpaste residue can build up around the power button. If you have dropped your electric toothbrush or knocked it onto the floor then an internal solder connection might have cracked causing a bad connection. Try using a different outlet to charge your toothbrush fully. Contact Philips. Return them to the shop you bought them from. What a huge disappointment to a once proud and trusted company. Scared us one night. Used a different charger which made no difference. Try using the charger with an outlet that is on a different wiring circuit and unplug the charger when it is not in use. Always store your brush on its side with the head removed when not in use so water cannot seep down past the seal.

We accept the following payment methods:. Philips Support.

Caroline Peak. So I thought. The only advice on the sonicare website is to check that the outlet is working. Matthew Smith - Apr 7, Reply. You can find guides to opening your toothbrush on our website. I am on charger and brush 2. Toothbrush making too much noise. What am I supposed to do?. I have trouble with my toothbrush going off and vibrating while not being used. Let the toothbrush run until it is flat with no head attached, then give it a full charge for 24 hours. My was going fine then suddenly not charging. Search order. Green charger light flashes but toothbrush is dead.