Ontrac scam

Pat and Chris recently reported the following problem: they received an email informing them their delivery package had been delayed.

OnTrac, a regional shipping carrier operating primarily in the Western United States, has been the subject of much debate and dissatisfaction among its customer base. OnTrac began as a regional carrier, offering an alternative to the national giants in the shipping industry. Promising competitive rates and speedy delivery within its service areas, OnTrac grew to become a significant player in the regional market. However, despite its growth, the company has encountered numerous hurdles that have impacted its performance and customer satisfaction. The internet is rife with accounts of late deliveries, package mishandling , and poor customer service interactions.

Ontrac scam

They are a legit company, but not a legit shipping company as they can't deliver at all. It's a legal company but apparently has lost the ability to control their package distribution. Customer complaints will make an impact. Hopefully they will listen and act. Worst company reviews I have ever seen. Why aren't they being investigated? Seems to be a scam who either steal or damage your items and get away with it. How can one tell a scam form legit. Apparently Ontrac occasionally performs, but they are intermittent like someone on substance abuse. They are legit but might as well be a scam. Stay away from them if you can. This company is a joke.

Well ontrac came through. They likely never went to your home.

OnTrac has a rating of 1. Reviewers complaining about OnTrac most frequently mention customer service, front door, and next day problems. OnTrac ranks rd among Shipping sites. This company does not typically respond to reviews. After reading so many negative reviews. I was extremely nervous about a package delivery first time order from a company first time ever getting from Ontrac. All of my fears were wrong, the package was delivered.

Some delays may be blamed on supply chain issues. But some are blaming their deliverer, OnTrac shipping. Jacob says he tracked the package from California to Phoenix until the tracking stopped in October. He says the entire time, OnTrac was not helpful. We've had similar complaints about the business saying that packages are weeks late or didn't arrive at all. Jamie says she was later told the "package was deemed lost and to request a refund" from the store.

Ontrac scam

In the Business Services category. Visit this website. Most relevant. This company stinks. This is the 2nd time my package was left somewhere else and not at my address even after they have directions on how to get to my home. This company needs to close

Reasontalk

Products used: pet meds. I didn't choose it. All of my fears were wrong, the package was delivered. Rating 5 stars Sue C. It came in perfect, I give this company excellent ratings. Packages shown to be delivered can be anywhere on the 4 acre property or neighboring property. Comment Thank you Helpful 5. That notice about a package you didn't order? The company has taken steps to improve service quality, yet it remains to be seen whether these efforts will translate into tangible improvements in customer experiences.

OnTrac has a rating of 1. Reviewers complaining about OnTrac most frequently mention customer service, front door, and next day problems. OnTrac ranks rd among Shipping sites.

Have a question about OnTrac? Follow Cc W. Saw the tracker, they dropped my package somewhere which is not even near my shipping address. Well ontrac came through. Delivered in less than 48 hours to my door They're the worst Products used: None, I never received them. Any delivery company that is hit-or-miss generally misses on the first attempt. Usually I get a picture of my delivery. I work at an apartment complex and when there is someone from this company bringing packages for resident, they don't even bother to get them inside of the building. Background of OnTrac OnTrac began as a regional carrier, offering an alternative to the national giants in the shipping industry.