Not charging dell laptop

Jonny Lin. Many Dell laptop users have found that their laptop battery cannot be charged. You may find this issue frustrating. It makes your Dell laptop unusable without an AC adapter.

This video show the how to identify and resolve the most common causes for the battery warning, "Plugged in, but not charging". If you are wondering why your Dell portable battery is not charging when plugged into power, this video is made just for you. Portable batteries are designed to have a lifespan of at least a couple of years, but it will also depend on the usage: that is, the number of charge and discharge cycles. You can check the battery health by using the battery health meter. Some Dell portables feature a charge indicator on the battery. In the case that the battery health meter indicates adverse health of the battery, you can order a new one online or by calling Dell sales. But if the battery is healthy, you can check the power rating of the adaptor connected.

Not charging dell laptop

Duration: When available, closed caption subtitles language settings can be chosen using the Settings or CC icon on this video player. The AC adapter, commonly called a laptop charger, is used to provide sufficient power to operate the laptop for extended periods and to recharge the laptop battery. When the AC adapter fails to work, the laptop battery does not charge, and the laptop does not turn on or operate unless the battery is sufficiently charged. Follow the instructions in this article to troubleshoot AC adapter issues, if you notice the following symptoms:. AC adapter issues can occur due to a faulty AC adapter, faulty power cable, damage to the power or AC adapter cable, faulty DC-in connector on the laptop, and so on. If the Dell laptop can turn on with the AC adapter only, and if you notice the battery symptoms that are mentioned below, see the Dell knowledge base article How to Troubleshoot Dell Laptop Battery Issues. Expand the sections below for more information about how to troubleshoot AC adapter issues. The AC adapter cable and the power cable may get frayed or cut, and the wires may become exposed at either end of the cable. This may happen due to the way the cable is wrapped around the AC adapter, or if the cable is subject to undue stress. If the damage is severe enough to expose the wires, you must discontinue using the AC adapter. To check the AC adapter, cables, and the adapter port on the laptop for any damages:. If you find damage, contact Dell Technical Support for repair options. If you do not find damage, go to the next step.

You can use it to update the drivers that are out of date or wrong.

This post is more than 5 years old. June 5th, Well, the charger is plugged in, but it says not charging. This has happened twice. I would have thought bad battery or bad charger, except luckily the first time it occured right after buying a new hard drive.

Laptops are sturdy pieces of hardware and generally durable no matter what you put it through. When that happens, there are several ways to mitigate disaster. Occasionally, the LED is off or turns off when you connect the charger to the computer. You can run a Dell ePSA hardware diagnostic test to troubleshoot the issue further. Here are the steps:. These laptops already ship with a designated charger, which can be replaced.

Not charging dell laptop

Dell laptop shows the message plugged in not charging when you hover over the battery icon Figure 1. However, the battery charges outside the operating system such as system BIOS or the one time boot menu. Figure 1: Plugged in, not charging message. Battery-related issues can be caused due to an aging battery, battery reaching its end of life, AC adapter not working correctly, and so on.

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System will restart. Replace the battery only with a compatible battery purchased from Dell that is designed to work with your Dell laptop. You can try reseating the battery to see if that fixes the issue. It can affect the functionality of the adapter. Thanks for your feedback, it helps us improve the site. Past 30 Days: 3, Corrosion can live here easily, undetected. Dell offers both integrated and online diagnostics. Replace your battery if the above suggestions don't work, especially if you've been using your laptop for many years. Show all Hide all.

Jonny Lin. Many Dell laptop users have found that their laptop battery cannot be charged. You may find this issue frustrating.

Connect the AC adapter to a known-good wall outlet. Link copied successfully. That takes you to the BIOS screen where you can find the information. To install Driver Easy. In the Run dialog box, type devmgmt. NOTE: Running an online hardware diagnostic test on the laptop requires you to download and install the Dell SupportAssist application. The Laptop will reboot on its own, do not force it. Restart the computer. Dell Laptop Keeps Restarting. Products Solutions Services Support Community. If the issue persists or if the same AC adapter is working fine on another laptop, contact Dell Technical Support to learn more about repair options that are available in your region. Ensure the power source wall outlet or power strip works correctly. If Dell Quickset is not available for your Dell laptop, go to the next step.