Nest keeps disconnecting from wifi

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I have the nest Wi-Fi as my router, as well as 2 nest Wi-Fi points and 1 of the old google points. Go to the Recommended Answer. View Recommended Answer in original post. Hey Evanhunter, Thanks for posting — let's see what's going on. Is it just your MacBook that's dropping from the network? Also, do you have any paused devices? Make sure that there is minimal to no interference concrete, bulletproof glass, metal, mirror, etc.

Nest keeps disconnecting from wifi

Can't connect your Nest thermostat to the Nest app? It's probably your Wi-Fi. A smart thermostat is only smart when it's connected to the internet. When your Nest Thermostat stops connecting to its companion app, its most useful features disappear. You don't get your weekly and monthly reports to help monitor your energy usage, and you can't use the Nest app to adjust your thermostat when you're away from home. If your Nest thermostat shows as offline in the Nest app, or keeps disconnecting on your own, here are some easy fixes. First, check that services are online with this tool. If there is an outage, it's on Nest's end, not yours. The first thing to try, probably not surprisingly, is turning the thermostat off, then turning it on again. While you're waiting for your Nest to boot back up, go ahead and restart your router, too. Unplug it, wait for 30 seconds, and then plug it back in. These fresh starts can update your thermostat and router settings so they "talk" to each other again.

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About 2 months ago it started to randomly disconnect from wifi no changes to wife or furnace I checked all my connection normal checked the voltage from all wires normal. Powered it on and set it all up and it reads the same thing and randomly disconnects me from wifi. I'm having this too! I thought mine was age and just posted a new thread asking about that The software looks like it was last updated early May So there is nothing new there, but I know they have been doing a lot with the other home products I'm wondering if something with the home hubs or software are causing a lot of new poling to the hardware somehow..

Looking for tips to troubleshoot offline issues with your Nest thermostat? If you are using an outdated version of the Nest app, your Nest thermostat may keep losing Wi-Fi connection—as outdated app versions usually cause some malfunctions. Check your app store and update the app on your mobile device. Your Nest thermostat may keep disconnecting from your Wi-Fi router because the batteries in the device are low. Usually, the Nest thermostat disconnects from Wi-Fi when its batteries get low.

Nest keeps disconnecting from wifi

Are you having problems with your Google Nest device? Have you noticed that it keeps disconnecting from your Wi-Fi network? If so, you are not alone. Many people have experienced this same issue and it can be frustrating trying to figure out why it keeps happening. In this comprehensive guide, we will cover what Google Nest is, the common causes of disconnections, how to check your Wi-Fi network, update the firmware, check device settings, get troubleshooting tips, and where to find professional assistance.

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It works so much better on 2. AbigailF , but surely you would take personal information out of these conversation threads and boil them down to the steps needed to resolve the issue so that people can find them and take action without your intervention. Did you mean:. Here's how to manually install software updates:. Posts: 3. I appreciate that you've tried to find a fix. To re-frame my question: Has your support team collected enough information on this issue understanding that this is not just a problem experienced by Evan and I to get to root cause? Let us know how it goes. Hi Dan, It has been a few days since the last reply, and I am going to lock the thread in 24 hours. Discussion stats. As a point of irony, the issue just occurred while typing this response. If your Nest still won't connect to Wi-Fi, try restarting both your router and modem sometimes they're two separate devices, but often they're combined into one. I took the Nest doorbell out because there was just too much frustration with it 2. About how old?

Disclaimer: This thread was migrated from our previous version of the Google Nest Community.

Hey Evanhunter, Chiming in to see if you still need assistance with this. I'm just checking in to make sure that you've seen my response. Are you currently using the Wifi built into your router, etc.? As stated from the article you mentioned, when you have two routers, each with their own private Wi-Fi network, your personal devices can have a hard time communicating with each other. What broadband service do you have, what download and upload speeds. Appreciate the help! Search instead for. Chromecast Help Center. I'm having this too! Any idea on what could be wrong? I see different answers around EAP ability to do that. You say the senior support team works on these until the issue is resolved, but I don't see any resolution on threads like these.