My eufy camera is offline

SoloCam has a weak WiFi signal. The router is disconnected from the Internet. If your SoloCam goes offline, please check the following details:. Move the camera closer to the router to strengthen its WiFi signal.

Indoor Cam is not powered by its original adapter and cable. Indoor Cam has a weak WiFi signal. The router is disconnected from the Internet. If your Indoor Cam goes offline, please check the following details:. Please confirm whether the camera's LED indicator light is showing a solid blue light. If not:.

My eufy camera is offline

Refresh the camera status. When the camera is showing offline in the app, please try tapping the highlighted Refresh Icon shown in the following photo and wait for a few minutes to verify if the camera is able to refresh its status. Fully charge the camera. Please refer to the following article that explains the process of charging the camera: How to Charge eufyCam. Check the camera status. Press and release the SYNC button on the camera to check if the camera has been switched off. Shorten the distance between HomeBase and the camera. Remove and add the camera again. If the issue still persists, please contact eufy support engineers for further assistance. We're happy to assist you whenever you need us. Click the chat button in the bottom right corner of the page. Introducing the eufy Clean App.

We recommend that you uninstall the Eufy app and then reinstall it on the same device. Regular firmware updates are crucial for maintaining the stability and functionality of internet-connected security cameras.

When your eufyCams is offline, the live view page will display a warning sign showing camera status is currently offline. If the camera goes offline, check the following:. We're happy to assist you whenever you need us. Click the chat button in the bottom right corner of the page. Introducing the eufy Clean App. Applicable for those products. View More

Security is one smart home aspect I hold close to heart. Eufy is among the many brands providing security devices for our smart homes. With their security cameras, you can remotely monitor your driveway, get motion-triggered notifications, link to your virtual assistant, and so on. To get full functionality, the Eufy security camera must remain online. Usually, this is due to a power loss or disconnection from your network. This renders the camera inaccessible and requires your troubleshooting skills to get back online. This post entails common reasons why Eufy cameras fall offline and how to troubleshoot your connection, thus, getting them back online.

My eufy camera is offline

By Benny Kounlavouth ,. When you buy through our links, we may earn an affiliate commission. Keeping our homes safe is essential, and security cameras help us remotely keep an eye on what we value.

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Also, you can try out the 5 workable solutions in the following and get your security camera back online. In order to check whether the Eufy Security app on your compatible smartphone or tablet is on the latest available version, follow the steps below:. Consider upgrading to newer, more capable network equipment to ensure a stable and reliable connection for your camera. It would be greatly appreciated if you could provide the following information for the eufy support team to resolve the issue you are experiencing in a timely manner. Fully charge the camera. SoloCam L While basic features like motion detection, recording triggers, and local storage on SD or eMMC cards can function offline, advanced features such as remote access, cloud storage, and instant alerts rely on an active Internet connection. Still Need Help? I logged out of the app, logged in again, removed the camera, added it again, and all was well. If the issue still persists: 1.

Eufy security cameras have become a popular choice for homeowners who require reliable and efficient security solutions. However, at times, these cameras may experience offline issues, causing potential disruptions to your surveillance system.

I started Blinqblinq to give reliable tech advice to anyone who needs it, for free! SoloCam has a weak WiFi signal. You can simply unplug the security camera and reconnect it to the power source. If you are facing issues connecting your WiFi to theEufy HomeBase, you can also hardwire the HomeBase to your internet router using an ethernet cable. A common blind spot is overlooking potential hardware issues with network equipment. Simply rebooting your security camera can troubleshoot many temporary hiccups. If your Indoor Cam goes offline, please check the following details: 1. It is important that the 2. Have a good day! Contact eufy Support for More Help.