Locked out of hotmail account

I successfully changed my password 3 weeks ago. I still cannot get into my hotmail because upon entering my password, it wants to send a security code to my OLD phone number. There's no option to change the destination of the code.

To unlock your Microsoft account with email, this section provides an explanation of a locked Microsoft account. It covers the reasons behind a locked account and the steps to unlock it. Understanding these details will help you regain access to your account efficiently and easily. A locked Microsoft account can be a huge headache for users. It happens when the owner fails to provide the right password or encounters some suspicious activity. This security measure is to protect personal info and avoid unauthorized access. This can mess up work productivity and be a real nuisance.

Locked out of hotmail account

If you tried to sign in to your account and received a message that it's been locked, it's because activity associated with your account might violate our Terms of Use. Sign in. The phone doesn't need to be a smartphone, or connected to the internet, it just needs to be able to receive text messages. You may have to create a new password. Read tips on how to create a strong password. For help reinstating your account, select the link in the window that begins with aka. Follow the instructions provided. Once we receive your information, we'll review the request to unlock your account. After you submit the form, a Microsoft Online Safety support agent will review it and contact you by email. Please do not submit additional requests, as this may slow down our response time. To protect your account and its contents, our support agents and advocates can only send password reset links or access and change account details when you submit the account reinstatement form. This means you could use a friend or work colleague's phone without compromising your account security. The quickest way to get your account unlocked is by requesting and entering a security code online. Tip: If your security code doesn't work, make sure you enter the numbers in the body of the message, and not the numbers in the header. If you see a "usage limit exceeded" error message when requesting a security code, this could mean the phone number has been used too many times in a short period of time, or that we've detected something suspicious about the phone number.

Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.

Your Microsoft Hotmail or Outlook. The most likely cause of a blocked account is unusual sign-in activity. Although getting your account blocked is frustrating, access can be arranged by following these simple steps. Begin by visiting Microsoft Live to recover your account and reset your password. Enter the email address of your blocked account and enter the characters you see on your screen and select Next.

Are you trying to recover or access your Microsoft Account? Please keep in mind that the Microsoft account recovery process is automated, so neither Community users, Microsoft moderators, nor Microsoft live support will be able to assist in the process. February 27, Ask a new question. While backup was running a message appeared "there is a problem" or something like that. It couldn't finish backing up. Later, when I tried to sign in to my "another" hotmail account it informed that the Account is locked as it detected activity that violated their policy.

Locked out of hotmail account

Are you trying to recover or access your Microsoft Account? Please keep in mind that the Microsoft account recovery process is automated, so neither Community users, Microsoft moderators, nor Microsoft live support will be able to assist in the process. February 27, Ask a new question. Hello - I am locked out of my Hotmail account since October I have been using this account for over 20 years so cannot remember the account verification details.

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Thank you! Windows Insiders. Healthcare and Life Sciences. If you get a locked Microsoft account , follow the instructions given by Microsoft Support. Microsoft training. MVP Award Program. There could be several reasons if you still cannot sign in to your Outlook account, from forgetting your password, to travelling, or using a new device. Workflows Data Sets Forms Pages. If you remember your password but it is not working, make sure that Caps Lock is turned off and your email address is spelled correctly. Learn more about your Microsoft account. Microsoft Support has many channels that ensure your concerns are addressed promptly and effectively. Outlook email: You can unblock your Outlook account using a few simple steps Image: Getty. Most Active Hubs Education Sector. The phone number doesn't need to be associated with your account.

Are you trying to recover or access your Microsoft Account? Please keep in mind that the Microsoft account recovery process is automated, so neither Community users, Microsoft moderators, nor Microsoft live support will be able to assist in the process. February 27,

Read tips on how to create a strong password. If possible, fill out the form on a computer that you have used to sign in to your account before. My answers are voluntary and without guarantee! A locked Microsoft account can be a huge headache for users. Clear your browser history, or try signing in to your account from a different internet browser. Microsoft Mechanics. Your inbox could be flooded with dangerous porn blackmail again. Connect Process Street with your favorite tools Learn about our integrations. Contact Sales. After submitting the form, Microsoft will review your information and respond to the alternate email address you provided with instructions to recover your account.