Little hotelier

Little Hotelier SiteMinder Limited.

Little Hotelier Reviews. Customer Support. Value for money. Have you used Little Hotelier and would like to share your experience with others? Sort by. Very user friendly.

Little hotelier

The Little Hotelier mobile application gives existing customers the freedom to manage their property and reservations from anywhere, at any time, with any device. Download today! I was hoping for a better functioning tool and it has arrived! The new tool is great! I love the new futures - I can manage availability, create or edit reservations and room closures, and answer guest queries from phone, able to see all bookings in updated calendar, can change dates or rooms, update payment status, and process deposit. I am with the company for 7 years and they keep delivering on their promise. Thank you for your response. We have just launched an updated app that can help you. You can manage your availability, create or edit reservations and room closures, and answer guest queries all from your phone. The app allows you to see all your bookings in our updated calendar. As well as that you can process deposits, and payments and seamlessly switch between your phone and desktop. The app is great, one feature if you guys would fix I think would help.

We are actively ramping up our support team so that we can little hotelier serve our customers needs. It's easy to use, the reports are on the spot, and the online interface booking button is top-notch. Set-up was not intuitive and initially customer service support ineffective, little hotelier.

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Little Hotelier Reviews. Customer Support. Value for money. Have you used Little Hotelier and would like to share your experience with others? Sort by. Very user friendly. Understandable, intuitive. The only problem of Little Hotelier beed with them 3 years has been timing answering support tickets.

Little hotelier

Powerful hotel reception system. Direct Booking Technology Take online reservations directly from your website, commission-free. Let your booking engine integrate seamlessly with your website. Take control of your front desk from one cloud-based login.

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Log in sometimes tricky especially if need to change password. They've taken away the person who used to manage my account and she was a Gem. I have asked for improvements on multiple occasions but just get boilerplate response that they will pass my comments on. Muthiah Hospitality, employees Used daily for more than 2 years Review Source: Capterra This review was submitted organically. We have only three rooms. Vendor Response Hi Dirk, Firstly, we want to thank you for being such a loyal customer and member of the Little Hotelier community! As well as that you can process deposits, and payments and seamlessly switch between your phone and desktop. I am sorry to leave negative feedback as customer service is excellent but I have tried to contact directly 4 times twice of those in writing to prompt your software development team to fix some really basic functionality issues: 1. PROS user friendly interface, integration with other siteminder softwares. If this isn't the case, please do reach out to our helpful support team who will help figure out this issue quickly. Guests they can book online any time ,anywhere and easy payent option.

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Understandable, intuitive. Brilliant really. Vendor Response. Never any functionality changes in years. I've read other peoples' comments and I am agreeing with them that it could be better. I do not see any benefit from this software, I'm sorry but that is my honest opinion. Hi Stefano, Thank you so much for sharing your feedback. Let us know if there is anything we can do to further assist you get the most out of your products. With the exception of the two issues above, we would not change. They say they are working on getting relationships for this service, so we will wait and see how that goes. Vendor Response Hi Karl, Thank you so much for your insightful feedback. We appreciate your feedback about the onboarding process and you will be relieved to know we have made some big strides in streamlining and simplifying this process recently, however I am sorry to hear this wan't a great experience for you when you set up 2 years ago. Hotel Management Software.