Ikea returns policy uk

You can return your unopened IKEA products within days for a full refund.

Please note:. We have several different ways you can return products to us. For full details please view our Return policy. If you are unable to collect your order, do not fear. We now offer a hour retention period that begins at the end of your collection slot.

Ikea returns policy uk

This page helps you with how to make a return at IKEA. Because our day return policy is simple, the process is usually smooth — especially if you bring your receipt and arrange an Express return online beforehand if this is available in your nearest store. If you have your till receipt or order number handy, follow the link below and enter your details to receive your Express return barcode. This will make your journey at the Returns counter much quicker. If the article s you are returning were purchased online and have a total weight of less than 10kg and can fit in a parcel of 60x50x50cm or less, it should be returned for free using Yodel. You can return at your convenience to over 7, locations. Please be advised that your refund will be processed once the article s have been received by IKEA. The Yodel service is only available for purchases made online. For the return of articles purchased in-store, please visit your local store along with your receipt and the article s you wish to return. We are unable to offer exchanges under the Yodel service. Should you require an exchange, please visit your local store along with your order number and the article s you wish to exchange. Please have your order number available.

We are unable to offer exchanges under the Yodel service.

I just wanted to return one item but had to send back everything and re-order to have it collected. I spent most of my day being advised by Ikea that I could only return to store or use CollectPlus — actually my item was too big — and I was finally told that my whole order could be collected and refunded for free. After my refund I will then re-order all the items I wanted to keep. If it was coming to collect it all, could not it just collect one item? Can it explain this nonsensical policy?

You can return many unopened IKEA products within days, for a full refund. No rush, no complicated conditions. We are unable to offer refunds or exchange for custom made worktops, food or drinks. Unless faulty, we may refuse the return or only offer a refund card if the returns criteria are not fully met. It takes time for you and your new mattress to get used to each other.

Ikea returns policy uk

Sometimes it's hard to keep track of your receipts. If you were registered as a IKEA Family member during your purchase, you will find your complete purchase history when you log in on our website. Not a Family member? Contact us or visit the store, and we will try to find your receipt. If we can't find the receipt in our system, we will refund you onto an IKEA refund card. In this instance, the refund amount will be the lowest price of the product over the past year. Yes, you can return your products to a store other than the one of the original purchase. We will refund you back to your original payment method, or a refund card if you prefer and you have a receipt.

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Store locator. We are sorry something has gone wrong. Can I return my custom product? Reuse this content. We will make any refund due to you as soon as possible and within the following timelines: If you cancel before you have received the product s , 14 days after you inform us of your decision to cancel the contract; or If you have returned product s back to us, 14 days after the day on which we receive the product s back from you or if earlier, the day on which you provide us with evidence that you have sent the product s back to us. Bring your defective item, along with your proof of purchase to your nearest store. No rush, no complicated conditions. Enter postcode. If you want to book a home collection please contact us. Returning unopened IKEA products.

How long does IKEA refund take?

If you would like your furniture to be assembled, we offer a service operated by TaskRabbit online and in store. General Terms and Conditions. If purchased online, provided they cancel their total order within 14 days of receiving it, we will refund the delivery charge and arrange for collection. We are not able to accept returns on custom made products, unless faulty. Explore more on these topics Money Consumer champions Consumer rights Consumer affairs features. You can return at your convenience to over 7, locations. Store locator. We are sorry something has gone wrong. Skip listing. Back to top Share. We will offer you a refund onto a refund card. Can I return items? Find your local store.