Hp printer not feeding paper

Issue While printing, the product does not pick up or feed paper from the input tray. Video: Troubleshooting steps for paper feed issues.

The printer does not pick up or feed the paper from the input tray. The printer might make noises as though it is printing, but no paper moves through it. Experiencing frequent or recurring paper feed issues? Follow these guidelines to help prevent paper feed issues:. Load at least 10 sheets of paper into the tray, but do not overload the tray. Reload paper that has been in the tray for a time. Avoid printing on paper that is dusty.

Hp printer not feeding paper

Issue The product does not pick up or feed the paper from the tray. The product might make noises as though it is printing, but no paper moves through it. How to use the solutions in this document A paper feed issue can occur for several reasons, such as dusty or contaminated paper rollers, the condition of the paper in the tray, or even issues with the product software. To resolve the issue, try each solution in this document, and then use the steps in this section to print a self-test report. This step determines if the product hardware functions correctly. When you have resolved the issue, and the product successfully prints a self-test report, there is no need to continue troubleshooting. Print a self-test report Press the Power button to turn the product on. Hold the Power button down. Continue to hold the Power button , and then open and close the carriage access door four times. Figure : Open and close the carriage access door four times. Release the Power button. Solution one: Perform a reset Sometimes, restarting the product can clear a paper feed issue. Follow these steps to perform a reset. Step one: Reset the printer. With the printer turned on , disconnect the power cord from the rear of the printer.

Service or replace your HP product if the issue persists after completing all the preceding steps.

Issue The product does not pick up or feed paper from the main paper tray. The product might make noises as though it is printing, but no paper moves through it. How to use the solutions in this document. To resolve the issue, try each solution in this document, and then use the steps in this section to print a self-test report. This step determines if the product hardware functions correctly.

F Deskjet all-in-one not loading paper. No paper jam, cleaned rollers, W10 error msg states printer is out of paper, which it is not. Any suggestions for resolving this? I can help you with that. To start, make sure the printer is plugged directly into a wall outlet and not a surge protector. Once done, this document outlines how to troubleshoot pick issues with your printer. If after following the above you still can not print, the printer needs to be replaced. You can contact HP Support by clicking on this link and filling out the form at the bottom to discuss this option based on your warranty. Please let me know the results after following the above. If this resolves your issues please click on Accept Solution.

Hp printer not feeding paper

It's less than 1 year old, and will feed the paper only half way. I've tried cleaning the rollers, and even reinstalled the software off the disc. Nothing has worked. Welcome to the HP Forums. I would be happy to help you with your HP Deskjet Printer. I understand that it does not feed the paper properly and you have already done some preliminary troubleshooting. However, I will need a few details to provide an accurate solution,. Perform a power reset. Click here and perform the steps mentioned in the HP document to fix this issue. Note: Though the title of the document is different, these steps should fix the issue.

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Check the paper stack for defects such as wrinkled, torn, or bent pieces that might cause a pick-up issue. Click OK , and then click OK again to print the document. For example, if you have Issue The product does not pick up or feed the paper from the tray. Open the Properties dialog box again, and then select the new custom size from the Size is drop-down list. Solution three: Adjust the paper settings in the print driver The printer might not pick up paper if the paper size and type in the paper tray does not match the size and type settings in the print driver. Ask a question on our HP Support Community page. Get in touch with one of our support agents. Solution five: Service the printer If the product printed a self-test report with plain white paper, the printer is functional and does not need to be serviced. Lift the printer and place it on its side or back. If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.

Welcome to the HP support community. I understand that you are getting a paper jam error on the printer, I am glad to assist you. Refer to this HP document for further assistance:- Click here.

Showing results for. Solution five: Order a cleaning kit, and then clean the paper pick rollers If the previous steps did not resolve the issue, order a cleaning kit to clean the paper pick rollers inside the printer. Then, try slowly pushing the paper farther in until the roller engages to pick up the paper. Slide the stack forward until it stops. Use a flashlight to view the mechanism inside the tray to make sure that nothing blocks the paper from engaging with the rollers. Next, enter your HP model number on the right. I switch between card stock and regular paper. The product might make noises as though it is printing, but no paper moves through it. If I have helped you resolve the issue, Feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon Followed by clicking on 'Accepted as Solution' And Have a great day ahead! Never load mixed types of paper in the tray. Make sure the paper stack is even on all sides. Remove the stack of paper from the tray. For example, if you have Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.