Hp printer not connecting to wifi

Reconnect a previously installed printer to the Wi-Fi hp printer not connecting to wifi if you purchased a new router, changed your Internet Service Provider ISPor changed your network name and password. Use the network or wireless settings on the printer touchscreen to connect it to your Wi-Fi network. Use the Wireless Setup Wizard from the printer control panel to connect the printer to your Wi-Fi network.

If your printer cannot connect to HP Instant Ink, it stops printing and displays a message. Printers enrolled in Instant Ink require an active internet connection for Web Services to function properly. Web Services uses the internet to enable communication between your printer and its web-connected features, such as ink level and page count monitoring. Disconnecting your printer from the internet for an extended period of time or using a USB-only connection can temporarily limit what the printer can do until the internet connection is restored. Note: Disconnecting your printer from the internet for an extended period of time or using a USB-only connection can temporarily limit what the printer can do until the internet connection is restored.

Hp printer not connecting to wifi

Check for network and connection issues if you cannot print or scan with a wireless HP printer. Restart your computer or mobile device, printer, and router to clear any error states. Disconnect your computer or mobile device from the network name SSID , and then reconnect it to the same network name your printer is connected to. If the printer is available and has a ready status, the issue is resolved. You do not need to continue troubleshooting. Press the Power button to turn off the printer. If the printer does not turn off, disconnect the power cord from the printer and from the power source. Turn off the computer or mobile device that the printer was set up with. HP recommends plugging the printer directly into a wall outlet. Check the connection to make sure the same network is used by the printer and the device. Computer or mobile device: Open the list of available networks and make sure it is connected to the correct network. Printer: Check the Wireless light on the control panel. If it is solid blue the printer is connected. Identify issues with Wi-Fi connections that can cause the printer to be unavailable or not found by your computer or mobile device. Perform the following tasks in the order given.

Note: A printer connection cannot be established over public or guest networks that require a guest login or confirmation of use, such as networks used in schools, hotels, or coffee shops. Search our support articles Search by issue to find step-by-step guidance for diagnosing and solving most printer issues.

Still need help? Try these automated solutions. Sign in or create an HP account to connect with a live agent may require an active warranty. This product cannot be identified by serial number alone. Please provide a product number as well. Enter your model name or serial number to find drivers and manuals specific to your device.

Check for error states and connection issues if the printer status is Offline or Printer is unavailable. Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved. Restart your computer or mobile device and the printer to clear any error states. If you are using a network printer, restart the router.

Hp printer not connecting to wifi

Connect an HP printer to a local Wi-Fi network to wirelessly print from a personal computer, smartphone, or tablet. If you are using a guest network, such as those found in many hotels or college campuses, connecting a device to your printer might not be possible over the network. Instead, use a Wi-Fi Direct connection to print. Restore Wi-Fi setup mode if the printer is not found during software setup or when the wireless connection is lost. Example of restoring Wi-Fi setup mode from a touchscreen left and with button presses right. Most printers with a touchscreen display or menu: Open the Wireless or Setup menu, select Network setup or Settings , and then select Restore Network Settings. Most printers without a touchscreen display or menu: Go to Restore Wi-Fi setup mode on your HP printer for steps using the buttons on your printer.

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Print a Wireless Network Test Report to find information about your printer network connection or to troubleshoot connection issues. This guided service automatically locates the correct print driver or app for your computer operating system version. If Your connection is not private message displays, click Show Advanced , and then Proceed to Return to the app setup after each task to see if the issue is resolved. Check for network issues and review setup requirements if your wireless printer is not found during setup with HP Smart. Press the Wireless button and the Cancel button simultaneously. Use the Wireless Setup Wizard from the printer control panel to connect your printer to your Wi-Fi network. Turn off the computer or mobile device that the printer was set up with. Restore Wi-Fi setup mode if the printer is not found during software setup or when the wireless connection is lost. Sign into your HP Instant Ink account. Get in touch with one of our support agents. After installing HP Smart for iOS and Android, enable the mobile device location service to allow the app to detect the printer and offer solutions during setup. Instead, use a Wi-Fi Direct connection to print.

If there is a connection failure between your devices, the printer and its software needs maintenance. If the computer does not detect the printer, the printer needs to be cleaned or have a software update. Owners can solve problems with their HP printer at home without the need for a professional.

Get in touch with one of our support agents. Review the information on the report or follow any instructions provided to troubleshoot Wi-Fi connectivity problems. Most printers with a touchscreen display or menu: Open the Wireless or Setup menu, select Network setup or Settings , and then select Restore Network Settings. Move the router to a central location in the home, or add a range extender to improve signal strength farther away from the router. Check the network and printer status to reconnect the printer to the HP Instant Ink service. Go to HP printers - Wireless connection is lost after router or network settings change for more information. The printer is now connected to the network. Download and run this app to automatically fix a wide range of printer-specific issues. LaserJet printers: Press and hold the Wireless button for 10 seconds or until the Ready light blinks, or go to the Wireless menu and select Wireless Network Test. Detect, diagnose and fix problems fast! Example of restoring Wi-Fi setup mode from a touchscreen left and with button presses right. Print a Wireless Network Test Report:. Use the Cancel and Wireless buttons to restore Wi-Fi setup mode. A check mark or connected status displays next to the network name when connected.