Hp printer no black ink printing

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The printer is working, but the printed output is missing black or color ink, or the printed page is blank or has very little ink. You need the full HP software to complete some of the troubleshooting steps in this document. I do not have the full HP software If you have not installed the full feature software, follow these steps to download the most recent version of the printer software, and then proceed with the solutions in this document. Turn on the printer. Disconnect the USB cable from the printer, if necessary.

Hp printer no black ink printing

EmilyB emilyb Posted: Sep 12, The black ink won't print on our printer. We thought it was out of ink but replaced it and the black ink still won't print. It acts like its printing but it's almost like the black printing components aren't working. Apr 15, by attica Can somebody help? My HP photosmart CA, after changing new ink the black big one, does not print? I try cleaning all the advices above but none of them work! Please help, thanks. Apr 3, by ChiChiChan.

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Start now. Sign in or create an HP account to connect with a live agent may require an active warranty. This product cannot be identified by serial number alone. Please provide a product number as well. Enter your model name or serial number to find drivers and manuals specific to your device.

I can't print or copy in black ink, since I took a copy using color option. Ink cartridges and print heads are fine. Have tried reset options with no results. Go to Solution. Don't you worry, I'll gladly find you a solution, although, to provide an accurate solution I need a few more details:. Which color option did you change before the issue occurred? Does the grayscale option under printer preferences work, to print in black? HP recommends that you use genuine HP ink or toner supplies.

Hp printer no black ink printing

My black ink says it is full but will not print. I have tried cycling the power, cleaning the ink cartridge, and aligning the printer. Any ideas? Go to Solution. To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post. I have sent you a private message, reply to the message with your details. In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link. View solution in original post. I have almost the same problem.

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Sep 8, by Janice. Step 2: Replace any low or empty cartridges Follow these steps to replace any low or empty cartridges. Solution five: Service the printer If the steps above have not resolved the issue, service the printer. Windows Open the printer software. The troubleshooting steps in the document here may help resolve black not printing. Virtual Assistant Get guided help for printer issues from our automated virtual assistant Start now. I have been searching and searching for a customer service phone number and I can't come up with anything. Slot for opening the cartridge access door. The first one I used worked great. The printer is working, but the printed output is missing black or color ink, or the printed page is blank or has very little ink. Posted: Sep 12, Stephanie Limerick wickwrack. Worked for me. The printer software opens.

Start now. Sign in or create an HP account to connect with a live agent may require an active warranty. This product cannot be identified by serial number alone.

So for anyone without an hp printer just look for the grayscale option either on the printer or on a desktop. I just want to see if they will replace the defective one since I spent money on it. Posted: Apr 19, I have bought original cartidges. But with MAC, hmmmmm. Solution four: Replace the printhead If you have completed all of the troubleshooting steps and are still experiencing a problem, replace the printhead. It may not be a printer problem at all. Posted: Oct 23, Options Permalink History. Please provide a product number as well. At this point, sadly, the most effective solution I can see is simply replace the unit. Tried all cleaning, pin, new cartridge, etc. Step 3: Replace the printhead. This service is temporarily unavailable. Explore Our Forums. HP looses a customer.