How to reset xfinity flex

Its voice control sits amongst the top technologies in the telecommunications business nowadays.

Tuesday, November 22nd, PM. I used it for 2 hours and see it is a waste of time and resources nothing but ads and commercials with no good content. There is no clear way to do a factory reset it before I ship it back. One thing that is still missing is no way to do a factory reset. I have tried pressing the WPS button upon upon the box booting for factory reset but nothing happened tech support said light should change to amber. This restart method used to work on other devices but does not appear to work on this device. I tried to do the reset provided on the remote, but it seems to only reset the remote, not the flex box itself.

How to reset xfinity flex

Home » Home Networks Guides. So I put together this guide to help you. First, make sure that Xfinity Flex is correctly connected to your TV. You will likely need a replacement unit. Check that Xfinity Flex is in range of your router and that there are not too many obstructions, such as walls or furniture, between the two. If Xfinity Flex is connected to a 2. If you still have issues, try connecting it to Ethernet instead of Wi-Fi. Xfinity Flex comes with an Ethernet port and an Ethernet cable in the box. If Xfinity Flex is stuck on a black screen or the Xfinity logo, the software or firmware could be a problem. Try a hard reset, too, by following the steps at the bottom of this page. If Xfinity Flex is still stuck, call or chat online with Xfinity customer service for help.

I'm truly sorry for the confusion! Running with Xfinity internet packages, which holds the top position in number of subscribers on national territory, the Flex Box ensures TV shows and movies for all kinds of demands. Tuesday, November 22nd, PM.

Thursday, December 9th, PM. I am unable to find any information online and calling support has not been helpful. As you can see from this Xfinity page, the XR16 remote does not have number buttons:. How are they and the rest of us who arrived at this thread looking for the same answer supposed to follow your instructions? I'm truly sorry for the confusion!

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How to reset xfinity flex

Thursday, December 9th, PM. I am unable to find any information online and calling support has not been helpful. As you can see from this Xfinity page, the XR16 remote does not have number buttons:. How are they and the rest of us who arrived at this thread looking for the same answer supposed to follow your instructions? I'm truly sorry for the confusion! The above directions were to factory reset the remote itself. Please follow these directions to factory reset the Flex box:.

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Bear in mind, though, that this procedure is not acknowledged as a full troubleshoot, so there might be some issues left unattended after the attempt to factory reset through the reset button. I have tried pressing the WPS button upon upon the box booting for factory reset but nothing happened tech support said light should change to amber. Wireless Bluetooth Wi-Fi New to the Community? I can't control my TV using the factory remote it started happening as soon as I paired the XR16 remote. First, make sure that Xfinity Flex is correctly connected to your TV. I no longer work for Comcast. Xfinity Flex comes with a handy remote that you can use to control Xfinity Flex and compatible devices, like TVs and soundbars. You will likely need a replacement unit. So I put together this guide to help you.

To see if your WiFi connection is broken, you can also try connecting with a wired Ethernet cable.

And why would you make resetting and resyncing your box and remote such a chore. Thanks for starting a new post with your concerns. Hello there! On a final note, should you come across other ways to get rid of the lagging or loading issues with Xfinity Flex Box , make sure to let us know. This will delete all your Xfinity Flex apps and data, so back up any important files first. I couldn't agree more!!! Hello, and thank you for bringing this to our attention. After you have done a factory reset these are the directions to pair the remote to control a streaming device: Make sure your TV and streaming device are both powered on. Bear in mind, though, that this procedure is not acknowledged as a full troubleshoot, so there might be some issues left unattended after the attempt to factory reset through the reset button. Running with Xfinity internet packages, which holds the top position in number of subscribers on national territory, the Flex Box ensures TV shows and movies for all kinds of demands. Wireless Bluetooth Wi-Fi For privacy and security, customers should be able to easily delete their own data from a box before shipping it. In the "To" line if you type in Xfinity Support and select Xfinity Support fro the drop-down it will send our team the message. They may need to send a replacement unit.