How to refund game pass on xbox

Xbox Game Pass Core is the latest addition to gaming subscription services. This service gives you access to an ever-updating catalog of AAA blockbusters and indie titles on both Xbox and PC that you can explore and play anytime. Nonetheless, if your gaming hours have reduced, you want to save on extra expenses, or you're venturing into new platforms like mobile gaminghow to refund game pass on xbox, the Xbox Game Pass Core may not present the best value for your money.

Contribute to the Xbox forum! March 14, March 11, Hey gamers! Are you experiencing a problem with a specific game? When you open the page, go to the "Help with games" section in order to find the right path to look for help. Additional information on Game support can be found here: How do I get the right game support?

How to refund game pass on xbox

Home Home. Digital Game Purchase Refund Terms. Questions about a refund email? For refunds related to digital game subscriptions, digital gifting, digital game pre-orders, and all other digital gaming offers, see the links below. Xbox subscription cancellations and refunds. Help with giving digital games as gifts. Pre-order Xbox digital games in the Microsoft Store. Microsoft Store Terms of Sale. Statement of Values. We commit to clearly communicating our policies and making our processes simple and easy to understand. Your feedback helps us continually improve your gaming experience.

Yes No. I'm paying for another person's subscription.

Home Home. Xbox subscription cancellations and refunds. You can cancel an Xbox subscription at any time. Turning off recurring billing will stop future charges for a subscription and grant you its benefits until its expiration date. You may also be eligible to cancel immediately with a refund; however, not all subscription charges can be refunded. In the following countries, you have the right to cancel a subscription that has recurring billing with immediate effect and receive a prorated refund as described in the Microsoft Consumer Subscription Prorated Refund Policy:. Available for the last subscription renewal charge for subscription terms greater than one month.

Contribute to the Xbox forum! March 14, March 11, Hey gamers! Are you experiencing a problem with a specific game? When you open the page, go to the "Help with games" section in order to find the right path to look for help.

How to refund game pass on xbox

Home Home. Xbox subscription cancellations and refunds. You can cancel an Xbox subscription at any time. Turning off recurring billing will stop future charges for a subscription and grant you its benefits until its expiration date. You may also be eligible to cancel immediately with a refund; however, not all subscription charges can be refunded. In the following countries, you have the right to cancel a subscription that has recurring billing with immediate effect and receive a prorated refund as described in the Microsoft Consumer Subscription Prorated Refund Policy:. Available for the last subscription renewal charge for subscription terms greater than one month.

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Refunds are generally processed within 3—5 business days after we receive your item and find it eligible for a return. Chat online or request a call if available. Previous Next. Important Refund requests that are outside of the cancellation processes above are not eligible for a refund. Help with an unexpected charge. Not joking. For more info, go to:. For more info about digital game pre-orders, see:. Microsoft Store Terms of Sale. Microsoft Tech Community.

Contribute to the Xbox forum!

Cloud saves, exclusive deals, and content are also unavailable. Request a refund for digital games. In reply to AdamCave's post on March 28, This refund right is limited to one time per Microsoft account, per Xbox subscription product. Things often go a lot faster when we know you. Home Home. Refunds are generally processed within 3—5 business days and are applied to the original payment option. That's why Getting a refund for Xbox Game Pass generally involves going through Microsoft's customer service and support. For more info about digital game pre-orders, see:. Hello dear Gamer, first it's a pleasure to be able to help you today. I see an unexpected Xbox subscription charge on my bank statement. Hope you're well. Note: If you can't request a return or get a prepaid shipping label for your return, contact support. For pre-sales support, or issues with purchasing, contact Sales support.