How to make appointment for genius bar

Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products.

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, or email if your problem is software-based. Keep in mind that you will need to log in with your Apple ID to schedule an appointment or use other sections of the support site. Just click on the Visit the Genius Bar option. You can then pick the one closest to you, or the one with the most or soonest appointments available. Click on the time you wish to book and your appointment will be confirmed automatically.

How to make appointment for genius bar

Need tech support? Get personalized help at a reserved time. Jump to a Section. This article explains how to make an appointment, how to describe the problem you're having, and how to reschedule or cancel an appointment. You can use the app for this process , too. If you're on a computer, follow these steps to reserve time at the Genius Bar for support:. Click Contact Apple Support for help. Next, click on the product you want to get help with at the Genius Bar. Once you've selected the product you need help with:. A set of common help topics will be displayed. For instance, for the iPhone, you'll see the option to get help with battery issues, problems with iTunes, issues with apps, etc. Select the category that most closely matches the help you need.

The Genius Bar is for tech support only. Apple hires Geniuses on both a part-time and full-time basis, and the company is primarily looking for people with strong people skills and problem-solving abilities. If your location is incorrect or if you'd prefer to search somewhere else, you can search by city or ZIP code in the search bar at the top.

To start the conversation again, simply ask a new question. Posted on Feb 19, AM. It will also provide you with other options, however if you select a hardware problem, it should take you right to the appointment screen. You also have the choice to call the store in question and make your appointment over the phone. Page content loaded.

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, or email if your problem is software-based. Keep in mind that you will need to log in with your Apple ID to schedule an appointment or use other sections of the support site. Just click on the Visit the Genius Bar option. You can then pick the one closest to you, or the one with the most or soonest appointments available. Click on the time you wish to book and your appointment will be confirmed automatically. It will also be useful for you to bring a photo ID with you, which matches your reservation name.

How to make appointment for genius bar

Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products. Each Genius Bar is staffed by what Apple calls Geniuses — customer service technicians trained and certified by Apple. Here's everything you need to know about how to use the Genius Bar and even how to pursue employment there. Apple's Genius Bar is a technical support service that can perform a wide variety of repairs and services on iPhones , MacBooks, Apple Watches, and other devices. If you make an appointment online before visiting an Apple Store, Apple will assess the problem and have a very good idea about whether your device can be serviced on-site or if more substantive repairs will be needed. Many common kinds of repairs — like screen and battery replacements on iPhones — can be done on the same day while you wait. In some cases, depending on your Apple warranty , Geniuses will simply replace your device. Some repairs, like damaged laptop screens and motherboards, for example, may require depot service. A Genius can take your device and ship it out for repairs, and the serviced item can be mailed directly to your home when the repair is complete.

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Read Disclaimer. How do I make a Genius Bar appointment? In that case, the fastest, easiest way to book an appointment is to forget using the web-based tools and use the Apple Store app. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. Get software help Follow Apple Support on Twitter. This article explains how to make an appointment, how to describe the problem you're having, and how to reschedule or cancel an appointment. Thanks for letting us know! AirDrop not working? Tap Search at the top. For some topics, the Apple site doesn't offer a Genius Bar appointment as an option. Apple tech problems? Choose from Get software help or Get hardware help. This will take you to the Genius Bar section where you can make an appointment. The fastest way to make an Apple Store appointment.

Need tech support? Get personalized help at a reserved time. Jump to a Section.

You can enter your contact number. Select the one that best matches your need if there isn't a match, click The topic is not listed. If your location is incorrect or if you'd prefer to search somewhere else, you can search by city or ZIP code in the search bar at the top. If you need to make a change later, go to the confirmation email and click the options there. Apple designed the appointment-making process to be difficult to encourage customers to solve their own problems. His writing has appeared in publications such as CNN. Tweet your questions to AppleSupport. If you need to modify or cancel the reservation, you can click Reschedule or Cancel on this page. Making a Genius Bar reservation might be your best bet if you need hands-on hardware support. Select Reserve now. Fancy yourself a bit of an Apple Genius? For issues which warrant a Genius Bar visit, you'll see the option "Bring in for Repair". Lost your password?