How to email customer service at amazon

You can browse our Customer Service job listings on amazon. Once you find the right opportunity, click apply and follow the prompts to complete the process.

Amazon is an American electronic commerce company headquartered in Seattle, with a new second headquarters in Arlington Virginia. It is the largest Internet-based retailer in the United States. Amazon responds quickly and efficiently to customer service problems. Lately, Amazon has been having problems with product returns , incomplete refunds repeatedly or refunds sent to the wrong card. We are monitoring this issue closely. Recently, the company did not refund a purchase despite a warranty, and charged a restocking fee.

How to email customer service at amazon

The Customer Service team has a very clear purpose — to prevent, solve problems and delight our customers. Our team supports customers in 16 languages from more than locations around the globe. Everyone who works for Customer Service is focused on preventing and solving problems for customers, from designing and developing self-service technologies, building and managing products and programs, to interacting directly with customers. The Customer Service team is constantly innovating to raise the bar on customer experience. We play a critical role in listening to customers and escalating pain points to enable Amazon to improve and deliver world-class customer service. Fabrizio joined Amazon in as a Customer Service associate in Italy. Fabrizio takes advantage of his analytical skills to make quick data-backed decisions in time-pressured situations. His journey so far has allowed him to grow both as a people manager and an individual contributor, learning new skills while making the most of his technical background. Outside of the office, Fabrizio has a passion for food, live music, and video games. When he is not at work, you can find him tuning one of his guitars or setting up a game of padel.

The Customer Service team has a very clear purpose — to prevent, solve problems and delight our customers. Seattle, Washington Tried to contact them, but no answer.

For legal issues, you should dial: - Amazon's response time for customer service can vary depending on the nature and complexity of the issue, but the company aims to respond to all inquiries as quickly as possible. To contact Amazon's customer service by email, you can use this email address: cis amazon. To contact Amazon's support team by email, you can log in to your Amazon account, click on the "Help" button at the top of the page, and then select the "Contact Us" option. From there, you can choose the option to send an email to Amazon's customer service team and then fill out the online form with your inquiry or issue. Unfortunately, response times for email inquiries can be longer.

Kurt the CyberGuy is an award-winning journalist, investor and innovator who has a deep love of technology, gear and gadgets that make life better. Our reports contain affiliate links that earn us a commission when a reader buys independently selected gadgets and gear within our articles. This supports our work investigating technology. More about our policies are here. While speaking with a good friend Steve recently, he shared how frustrating it is to reach a human being for help with your needs at giant retailer Amazon.

How to email customer service at amazon

Last Updated: March 24, Fact Checked. This article was co-authored by wikiHow staff writer, Sophia Latorre. Sophia Latorre is a Content Manager on the wikiHow team. Now, she writes, edits, and reviews articles for the wikiHow Content Team, working to make the content as helpful as possible for readers worldwide. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed 2,, times. Learn more If you want to contact Amazon, you can call their customer service by dialing

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As a teacher in training, Bianca was looking for a paid job that provided flexibility. Masako Fqh. The Customer Service team is constantly innovating to raise the bar on customer experience. Fabrizio M. Recently, the company did not refund a purchase despite a warranty, and charged a restocking fee. Summary of Amazon Customer Service Calls 1. Hear Iulian talk about what surprised him the most about working in a completely virtual team. Here are some tips for preparing before contacting Amazon's customer service: 1. Our team supports customers in 16 languages from more than locations around the globe. To contact a company via social media, you can send a direct message or post a public comment to the company's social media accounts. Reviews 0. When he is not at work, you can find him tuning one of his guitars or setting up a game of padel. We play a critical role in listening to customers and escalating pain points to enable Amazon to improve and deliver world-class customer service.

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If your application is successful, our recruiters will reach out to you via email to update you on next steps. The Customer Service team is constantly innovating to raise the bar on customer experience. Take a look behind the scenes. Gather any relevant documentation or screenshots. Guest Mar 19, Opt for the 'Phone' or 'Call Me' options if you need direct communication. It came the very next day and still no fleece lining Feels Neutral Mar 19, Your job application. Have your account information ready. Summary of Amazon Customer Service Calls 1. Virtual roles offer flexibility to our employees and best-of-class customer service to our clients. The first stage of the online application process consists of a series of questions and assessments that help us to get to know you better.