How long is warranty on fitbit

Go to the Best Answer. Fitbit provide a 12 month manufacturer's warranty 24 months if you are in Europe providing you buy from an approved retailer such as Amazon. View best answer in original post.

I have used it since December last year with no problems- been tracking bike rides, runs, spin, swimming, all with no issue. I went for a swim last week wet mode on and the device was dead after around 10 minutes. I put it in rice and let it completely dry. It now charges, but won't boot past the logo. I contacted support around 7 days ago and am currently "having my account reviewed for warranty claim". Go to the Best Answer.

How long is warranty on fitbit

How to claim Nothing Warranty? In order to receive warranty service, a return authorization must be obtained. To be eligible for a refund, the following conditions must be met: the return authorization must be requested within 45 days of the date of shipment subject to November and December purchases, for which the deadline is set at the 31st of the year following the date of shipment or 45 days after the date of shipment, whichever is longer. The device or accessory must be returned in good physical condition, including all parts contained in the original packaging; and the return authorization number must be included with the return. Instead of having your original device repaired, you may receive a replacement or refurbished unit. This is for the case when you submit your product for service. Without providing your name, contact information, and the registered email address of your product, you are not able to receive support from Fitbit. You should have proof of purchase details and provide answers to the questions crafted to address potential issues before commencing the warranty service. In addition to this, the listed procedure has to be followed. File a claim for the original accessory band that was included in your device's in-box. This claim is limited to one per device per 4 months. Before filing a claim, ensure that your device is set up properly and paired, to get further support with the application.

The replacement was shipped on July 31,so the one-year warranty on that should still be in effect. Labels: Labels: Versa how long is warranty on fitbit. I also wonder if the fact my last 3 devices were all warranty replacements, and none even lasted over a year, I might not be eligible for a warranty this time round

I was told by the first representative through an email that it was "not in the scope of warranty". I contacted fitbit to ask what in the heck that even meant. I still have quite a few months left on my warranty. The next representative acknowledged my warranty and said I would receive an email with what to do next. I paid. Then I receive an email that says I need to take my watch to a repair shop. Pay in full for my repair and then wait to be reimbursed.

For most customers, Fitbit provides a standard one-year limited warranty from the date of your purchase, safeguarding you against potential defects in materials and workmanship. Each Fitbit warranty comes with its own conditions, and being aware of them can help you avoid invalidating your warranty by mistake. Your Fitbit comes with a limited warranty that gets you through unexpected hiccups. Lost it? Straight out of the box, your Fitbit has a 1-year warranty that starts ticking from the purchase date. Want more peace of mind? You can opt-in for an extended warranty service known as Fitbit Protection Plan FPP , which doubles your warranty up to two years and sometimes covers accidental damage.

How long is warranty on fitbit

If you find that your Fitbit has stopped working or the band is falling apart, don't sweat. Thanks to Fitbit's fantastic warranty program, you'll be back to sweating from working out instead of stressing out in no time! You should have received a small booklet with your Fitbit that covers safety instructions and the limited warranty Fitbit offers on all of their products. You can also find the same information on their website. Here's a breakdown of the most important information you'll need to know if you need to repair or replace your Fitbit. Fitbit offers one-year limited warranty to the original purchaser of a Fitbit product, guaranteeing that their products will be free from defects in materials and workmanship under normal use for a one-year period. Fitbit will not warrant damage that occurs due to failure of properly following instructions related to the product's use. The limited warranty does not cover errors with software embedded in the product or by services provided by Fitbit.

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Kohl's is certainly an authorized retailer. They claim that the warranty expired in July of , which is the expiry date of the original Charge 5 device. The warranty covers Fitbit products purchased directly from fitbit. My loss. They were like, oh right. If you contacted the Fitbit Support Team, they'll check the warranty offered by Fitbit, that's why you might have been notified that the Versa is out of warranty. Never submerge yours in water. The warranty period is extended to two years if the original purchaser is a resident of the European Economic Area and the Fitbit product was purchased in the EEA. How to claim Audeze Warranty? The extended one, is provided by another company All State. Instead of having your original device repaired, you may receive a replacement or refurbished unit. A few years ago when they were still square trade, I was offered a warranty while buying a quick set pool. If you opted for Fitbit protection plan your device will be covered for 2 total years. So, after my brand new Versa died 2 weeks after I originally purchased it, I sent it back to Fitbit.

Does anybody please know how long the warranty is on fitbits or what proof of purchase you need to send it and get a new Versa. Which is obvs annoying but there we go. Go to the Best Answer.

Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You should keep in contact with them so that they make sure that the extended warranty purchased from them, gets used. All forum topics Previous Topic Next Topic. In response to MarkMM. Showing results for. JaKaa Moderator Edit: Formatting. File a claim for the original accessory band that was included in your device's in-box. The water resistance will be warranted for the full length of the time, as long as you did not use it otherwise than instructed - i. Moderator Edit: Clarified subject. It seems to make a difference if you receive a refurbished or new item too. If you contacted the Fitbit Support Team, they'll check the warranty offered by Fitbit, that's why you might have been notified that the Versa is out of warranty. Notice there are three options and prices. What a crap company. How to claim Audio-Technica Warranty? How to claim HiFiMan Warranty?