Green motion car rental reviews

Great service, Cristian on collection and Damien on return where so attentive, answered any questions I had and made sure everything was perfect for my rental.

It is easily our most complained-about car hire firm, as drivers claim they get huge bills for barely visible scratches. I t is the car hire firm with a trail of angry customers, furious at bills presented to them when they return a car for hundreds — even thousands — of pounds for damage they say is barely visible or that was there already. Green Motion, which has franchised branches at most major UK airports, appears to offer remarkably cheap deals — often a third of the price charged by major rivals. But now customers allege that there is a major sting in the tail. It vigorously denies the allegations, saying that it operates to the highest ethical standards and that some customers are just unhappy about being caught for damaging their vehicles. The complaints are not just to our consumer champions, but have also piled up in reviews on Trustpilot, groups on Facebook and forums on TripAdvisor. On collection, staff often fail to mark existing damage on the rental agreement.

Green motion car rental reviews

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EnnasPaphos Airport It was the first time l have used Green Motion, great service and good value for money, l will use again if needed.

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Great service, Cristian on collection and Damien on return where so attentive, answered any questions I had and made sure everything was perfect for my rental. Thanks for your amazing service. I'm very impressed with your car rental service. Very reliable, friendly and responsive. Great manager at the Larnaca branch, I will be definitely renting from you again. I'm glad to hear that you also operate in other countries. You will be my first point of contact for car rentals! Viola the customer service rep was friendly, organized, and very professional. Obvious she takes pride in providing true customer service.

Green motion car rental reviews

Free to use There are no hidden charges or fees. Filter your deals Filter by car type, brand and more. Instantly customise your results. Book with flexibility Use our "free cancellation" filter for maximum flexibility at no extra cost. Cons - It was a horrible experience! Sort by: Date. Pros: Everyone was friendly and helpful. Cons: The car itself was not in great condition but overall okay and I was happy. Pros: Fast service at chsck in and check out.

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I was really impressed with the service from the time I collected the vehicle until I returned it. Green Motion, which has franchised branches at most major UK airports, appears to offer remarkably cheap deals — often a third of the price charged by major rivals. He was very helpful and went above an beyond. At the time, consumer group Which? I don't have any problem during my travel. The overall experience with Green Motion was exceptional. Kalideen , Johannesburg O. Janet , Ljubljana Airport The option to submit all information and documents online ahead of rental really helped to speed up the process at the counter. As you would expect we are continuing with the court process. They claimed they had found a crack on the windscreen, which they later corrected as a stone chip.

GreenMotion has a rating of 4. Reviewers satisfied with GreenMotion most frequently mention good service, friendly staff, and car hire.

Staff were kind and helpful. The ads say that they will be paid a bonus, even though the job does not involve sales. Great manager at the Larnaca branch, I will be definitely renting from you again. Last updated: March Obvious she takes pride in providing true customer service. Would use this company again. Spence , Tampa International Airport Nicole was super helpful and did a great job taking care of me at the counter. View image in fullscreen. Staff will often identify a piece of damage in a way that suggested they had prior knowledge of its existence. Tambo International Airport. Gillian , London City Airport The staff were very helpful in assisting us with the booking and collection of the vehicle. Thank you. All reviews are taken from a feedback questionnaire sent at the end of every rental. They went above and beyond the call of duty to help us when we most needed it. Green Motion car and van rental in Leicester city centre.