Genius bar apple

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Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products. Each Genius Bar is staffed by what Apple calls Geniuses — customer service technicians trained and certified by Apple. Here's everything you need to know about how to use the Genius Bar and even how to pursue employment there. Apple's Genius Bar is a technical support service that can perform a wide variety of repairs and services on iPhones , MacBooks, Apple Watches, and other devices. If you make an appointment online before visiting an Apple Store, Apple will assess the problem and have a very good idea about whether your device can be serviced on-site or if more substantive repairs will be needed.

Genius bar apple

When I interviewed former Genius Aaron Epperson, a two-and-a-half year Apple Store veteran who left the company about a year ago, and asked what he wished customers knew before they came in for help, he had plenty of suggestions. So the next time something goes wrong with your Apple gear, keep his tips in mind:. The person or people on point are typically positioned by the doors, have an iPad in their hands, and have their heads up as they look around for customers to help. Make an appointment. By not having to sit, wait, and watch others get helped ahead of you, it helps to alleviate a major frustration of getting tech support—all the time it can take. Always back up your data. If Epperson had just one tip, this would be it. In these instances, all the data on the device is lost. Leave your computer expert friend at home. Everybody has the boyfriend, the cousin or the uncle who knows everything about computers. Leave them at home, says Epperson.

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Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first. Open the Apple Support app, then tap the device you're having issues with under My Devices. Select your issue by tapping on the relevant categories.

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first. Open the Apple Support app, then tap the device you're having issues with under My Devices. Subscribe now for a daily dose of the biggest tech news, lifestyle hacks and hottest deals. Elevate your everyday with our curated analysis and be the first to know about cutting-edge gadgets. Select your issue by tapping on the relevant categories.

Genius bar apple

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert right on your computer or mobile device. You can call us immediately or at your convenience, or you can schedule a time for us to call you.

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You can schedule your visit to the Genius Bar by clicking the date and time you want. Redeem now. Apple has also branded features in their iTunes application "Genius" that make musical suggestions based on the user's observed taste. Article Talk. For instance, for the iPhone, you'll see the option to get help with battery issues, problems with iTunes, issues with apps, etc. How do I cancel a Genius Bar appointment? Create profiles for personalised advertising. The confirmation will also be emailed to you. He's been a tech nerd ever since childhood, when he used the money from his first job as a paperboy to buy a subscription to GamesMaster magazine. Google Chrome just got 3 big upgrades to make browsing easier — here's what you can do now.

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You'll receive an email confirmation of your Genius Bar appointment. If you're on a computer, follow these steps to reserve time at the Genius Bar for support:. By not having to sit, wait, and watch others get helped ahead of you, it helps to alleviate a major frustration of getting tech support—all the time it can take. Sam Costello. If you need to make a change later, go to the confirmation email and click the options there. Italics indicate discontinued products, services, or defunct companies. Always saying ots full and. Sugar Susan L. Click the device you're having issues with. These choices will be signaled to our partners and will not affect browsing data. Apple Inc. Some repairs, like damaged laptop screens and motherboards, for example, may require depot service. It will also provide you with other options, however if you select a hardware problem, it should take you right to the appointment screen. Read Edit View history.