Fitbit versa stopped working

You are posting in Android App board, which is software app for all devices. But you are talking about firmware update, which is specific to a particular model, but you did not specify which model you have.

My Versa 2 has completely stopped working. The green light on the back is gone, it will not charge, the screen is completely black, I cannot reset it to factory settings- it is completely unresponsive. I have tried to clean the backing and pins as suggested on feeds, I have attempted to restart to factory settings- no response. Any advise on how to fix this? I reached out to live chat with support- and got down to position 1 on the list- then it sent be back to the beginning application page to set up a chat. Please advise. Go to the Best Answer.

Fitbit versa stopped working

It just died after lunch. Tried charging it, removed the app, removed the Fitbit turned Bluetooth on and off, and nothing. Feeling helpless to say the least! Any help would be appreciated it! Hi there, LAAD Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. If you haven't done so yet, I'd recommend restarting your Versa 2. For instructions, click here. If the restart doesn't work and your watch doesn't vibrate whatsoever, please see Why isn't my Fitbit device's battery charging? Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Got it synced, it was displaying the wrong time. Did a restart, now it is displaying a message about data not cleared.

All forum topics Previous Topic Next Topic. Turn off the Bluetooth. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

My left button wouldn't work on my Fitbit Versa 2. I went to settings and hit shutdown to restart it. Now it won't even start back up based on home button not working. This is a time drain as I've read every thread in this. Go to the Best Answer. Hi there, BJCC.

If your Fitbit Versa watch is stuck on a black screen or not turning on, the first thing that you need to do is to restart it. Many times, this simple fix would turn on the Fitbit watch. Restarting the watch will not delete your data. To restart your Fitbit Versa series watch , press and hold the physical button on the device for seconds until you see the Fitbit logo on the screen. Then release the button. You might see the Alexa popup when you are holding the button. Ignore that and keep holding the button.

Fitbit versa stopped working

Affiliate links on Android Authority may earn us a commission. Learn more. What happens when your fitness tracker stops working? That happens more often than expected, especially considering how often fitness trackers get used daily. Here are some of the most common Fitbit problems and how to fix them. If you're facing a problem with your Fitbit device, the quickest way to resolve it is to restart your tracker. If this doesn't work, consider other solutions, like reinstalling the Fitbit app on your phone or resetting your tracker in more serious circumstances.

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That being said, I appreciate you had followed the tips and recommendations provided above. On Charge 3 and 4 press and hold the button and swipe left, then tap Screen Wake. Force quit the Fitbit app. Only use fresh water and a soap-free cleanser to clean everything. In response to ScottJED. My Versa is doing the same!! Any help would be appreciated it! I would try and call them and talk to someone directly. T he best way to get help for this problem is to chat with us online or give us a call. Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Some users have suggested a solution where you hold down the buttons on the device for longer. This is done simply by plugging the charger cable into another power outlet.

I purchased a versa in March It worked well until about two months ago.

As our last resort, I'd recommend performing a factory reset on your Versa. My versa was having trouble registering touch the past few weeks. Popular choices for fitness bands are the newly released Charge 5 and the more discreet Luxe or Inspire 2. Garmin, Polar, Samsung not sure but Fitbit has lost a customer. Or cleaning wipes for that matter. Fitbit Moderator. Mine did exactly the same thing. Community Legend. It does pay to add that extra year buyers protection. Any help would be appreciated it! Recovery Runner. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.