Fitbit hr not working

My ionic has not read my heart rate in days it just stopped working. I've reset my watch I've shut it all the way down I've also updated the app still nothing.

Since the last update 2 weeks ago, the heat rate monitor on my versa 2 is not working. The LED lights on the back are not working. I have completed a full factory reset further to previous mails, but nothing has fixed it. Go to the Best Answer. Hi there, Tiramisu Welcome to the Community Forums.

Fitbit hr not working

If your Fitbit Charge HR isn't working quite right, then restarting the device should do the trick. Whether you're having issues syncing the Fitbit with your phone or the device is running slowly, a restart should refresh the software and restore proper function. To restart a Fitbit Charge HR , simply connect its power cable and then hold in the device's lone button for a little more than 10 seconds. When the Fitbit logo and some numerical data appear on screen, the unit has reset and should be working properly again. If restarting a Fitbit Charge HR did not solve your software issues, or if you are planning to sell or give away the tracker, then a factory reset is in order. Along with fixing glitches, factory resets wipe all personal data off the tracker, rendering it like new for its new owner. This is a more difficult process than a simple reset — here's how to do it. Connect the Fitbit's power cable which must be plugged into a power source. Once the battery icon appears, release and then immediately press the button again, holding for two seconds and then removing the power cable. Once the cable is removed, continue holding for a count of eight to nine seconds. Release and press a third time, again for another eight to nine second count. Get the latest Fitbit stock price here. Close icon Two crossed lines that form an 'X'. It indicates a way to close an interaction, or dismiss a notification.

It then asked to pair and paired successfully. Share icon An curved arrow pointing right. In response to SunsetRunner.

My heart rate monitor stopped. Resetting did not work. Go to the Best Answer. Archangels Welcome to the forums! Glad to see that you were able to get your HR working again. For anyone who may be having a similar experience after updating to firmware version 1. You can resolve this by 'Clearing user data' found in the Settings app on the device.

Fixes for drained battery, update issues, dirt, weak connections, and more. This article details how to determine, and deal with, several types of issues you may run into when using a Fitbit fitness tracker. Here are some general troubleshooting tips you can try to get your Fitbit working again if it starts giving you trouble:. Clean the connections. Clean and dry the connection on your charging cable and the connection point on your Fitbit, then try charging the device again. Try a different outlet or charger. Some problems stem from an old or afulty charing rig. Replace the cable. The cord may be malfunctioning or broken.

Fitbit hr not working

Affiliate links on Android Authority may earn us a commission. Learn more. What happens when your fitness tracker stops working? That happens more often than expected, especially considering how often fitness trackers get used daily. Here are some of the most common Fitbit problems and how to fix them. If you're facing a problem with your Fitbit device, the quickest way to resolve it is to restart your tracker. If this doesn't work, consider other solutions, like reinstalling the Fitbit app on your phone or resetting your tracker in more serious circumstances. If you suspect your device has a hardware issue, consider contacting Fitbit. Here are the more common Fitbit Charge 6 issues and their solutions.

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Sleep and exercise are MY priority data points so this thing has become worthless. Also, for more detailed information, see: What factors can affect my heart-rate reading on my Fitbit device? The pair it again. Hello guys! Then I got it working quite randomly! Thanks Forum for a solution to a problem that was driving me crazy. You've done a fantastic job and I'm happy to hear that it also worked for you Fatemeh. Feel free to let me know how it goes! Veteran Runner. Share icon An curved arrow pointing right. Thanks so much for trying to solve the issue with the heart rate not showing up on your Inspire HR. Also I think others also had problems with connecting to wifi? Let me ask you something, on the tracker itself, can you see your current heart rate, or you are also looking these 2 dashes "--"? Showing results for. Let me explain to you that if you want to see your heart rate on the Fitbit app, your Charge 2 should be syncing so you can see your heart rate data live, and also you have to make sure that your BPM are being tracked at the same time.

Troubleshoot common problems with the popular fitness tracker. Jump to a Section.

Ok thanks. In response to BuckeyeRPh. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I'd like to let you know that our Customer Support team was contacted on your behalf to receive further assistance directly with them. Replies are disabled for this topic. Email Twitter icon A stylized bird with an open mouth, tweeting. Was my post helpful? I've reset my watch I've shut it all the way down I've also updated the app still nothing. Solutions I have tried: 1. Learn more.