Fitbit app crashing

Android version 7. Go to the Best Answer. Hello ysadgameturesgood to see you here in the Fitbit Community! My apologies for the late response.

My fitbit app now crashes immediately when I try to open it, and restarting my phone doesn't seem to help. Apparently the app updated today according to the app store, so I'm guessing that's probably to blame. I'm using an iphone SE model with iOS I have tried going to the iOS help section of the community, but it just tells me "Access denied". Has anyone else had this issue yet and found a fix?

Fitbit app crashing

April 6th the app stopped working. It tries to load then I get a message that the app stopped working. Sometimes it loads and attempts to sync, but then I get the message the app stopped working. One time the app claimed it could not find the tracker before it crashed. I restarted the Fitbit. I tried unistalling the app and reinstalling the app. Connected to wifi. Go to the Best Answer. Kure Sync your fitbit to make sure that the most recent exercise data is backed up to Fitbit servers. Now, assuming you're on Android, open Settings on your phone, go to Apps, go to Fitbit, go to Storage, and tap clear storage and clear cache. Reboot your phone. You will have to log back in to Fitbit app and grant all the permissions, and set up all your notifications, quick replies, etc. Your Fitbit workout stats will not be lost as they will be re-downloaded from the cloud.

App worked for 10 days and it has started crashing.

Every day when I open the Fitbit App on my phone it immediately closes. I have to go to App Management, uninstall the Fitbit App then reinstall from Google Playstore and go through the tedious procedure of allowing everything. Many have complained about this. When is Google going to solve this software problem? Moderator Edit: Clarified subject. Hello there, BKKfarang. Welcome to the Fitbit Community Forums.

Android app has been crashing since update. When I try to open it immediately pops up a grey box saying "fitbit keeps stopping" and gives 3 options app info, close app, and send feedback. I've tried restarting my phone and uninstalling and reinstalling the app. Neither have worked. Agent said my device might not be compatible, but according to the website, it should work if my phone has android 10 update and my device is not listed as one of the ones known to have issues e. My phone already had the android 10 update and no other updates are pending. Agent's only other solution was to wait 24 hours. Go to the Best Answer. Maybe I can help, or at least try.

Fitbit app crashing

Founded in , Fitbit is one of the few companies that popularized smart wearables and activity trackers. Last year, Alphabet Inc. But soon after Google acquired Fitbit, many complained about issues such as the Fitbit Ionic not charging or booting up and the Versa 3 tracking too many stairs. While Fitbit developers have fixed most of these issues, iOS users are now reporting that the app is crashing on their devices. The issue is making it impossible for many to check their activities and viewing stats. Below are some reports from iOS users complaining about the Fitbit app crashing 1 , 2 , 3. Today I went to open the app like I do every day on my IPhone 12 and instantly the app crashed.

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Learn more. Thanks for the good news Odetoraja Stepping in the U. Thank you for joining the thread and sharing that the app crashes when exercising and not syncing properly. Marathon Racer. Welcome to the Fitbit Community, Saniya. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. How to fix the Fitbit app crashing issue on iPhone and Android Get your Fitbit app running smoothly again with our troubleshooting guide. App worked for 10 days and it has started crashing. In response to Fittish. Hello Ziptag , it's nice to see you around the Community! Moderator Edit: Clarified subject.

The Fitbit app serves as a vital companion to Fitbit wearable devices, enabling users to track their fitness progress, monitor their health metrics, and stay connected to a community of health-conscious individuals. However, encountering app crashes can be a frustrating experience that disrupts the seamless integration of wearable technology into daily life.

This is the only app that I have on my android phone that keeps crashing. Show only Search instead for. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. In response to Lertresha. Moderator Alum. Replies are disabled for this topic. Tap on the icon next to your Fitbit device. Go to the Best Answer. Fitbit, now under Google's ownership , generally performs smoothly on Android devices. I'll try launching it after forcing it to quit, and it will bring me to the dashboard, immediately freeze, and crash again. The data is actually on your account safely stored on the Fitbit servers.