Direct.playstation.com

Please note, direct.playstation.com, tracking details may take up to 48 hours to direct.playstation.com after an order has been shipped, direct.playstation.com. You can cancel your order within 30 minutes of placing it to prevent it from being processed and shipped. Find out when your direct. Please follow these steps:.

You can pre-order some products on direct. Your credit card will be charged for your pre-ordered item once it is ready to ship. You can. When you check out, we pre-authorize your card for the total estimated amount of all items in your cart. Contact our support specialists for help with your direct.

Direct.playstation.com

Any products returned must be sent back with the original packaging and include any manuals, cables, and accessories. For more details, please see the returns refund policy. Once we receive your return, we will process it within 5 business days. If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account. If you returned your order for a replacement, the replacement order will ship within business days after processing the return. Contact our support specialists for help with your direct. Support Home. Return an order placed on direct. How to return or replace an order placed on direct. Set up a return or replacement Returns policy Return and replace times Look up a return Print a return label Warranty information Troubleshoting.

Follow the on-screen instructions to complete your purchase.

Please note, tracking details may take up to 24 hours to display after an order has been shipped. See our Shipping FAQ for details. You will receive text messages when your package is on its way, out for delivery, and when it arrives. Please note, the tracking link can take up to 48 hours to show up, even after you have received the shipment confirmation email. Shipments receive updates at various points between pickup and delivery.

Find out how to manage your PS Direct shipping and payment information. If you have an active pre-order, you can modify the shipping address associated with your pre-order anytime up to 7 days prior to the listed release date of the product. If you were signed in while you made your pre-order reservation you will need to be signed in to modify your reservation. When changing the shipping address please take a moment to make sure your payment method and billing address are up to date. Contact our support specialists for help with your direct. Support Home. How to manage your direct. Edit payment info Editing shipping info.

Direct.playstation.com

Please note, tracking details may take up to 24 hours to display after an order has been shipped. See our Shipping FAQ for details. You will receive text messages when your package is on its way, out for delivery, and when it arrives. Please note, the tracking link can take up to 48 hours to show up, even after you have received the shipment confirmation email. Shipments receive updates at various points between pickup and delivery. Contact our support specialists for help with your direct. Support Home.

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How to arrange a return or replacement for a direct. Items may be eligible for return within 30 days. Returns FAQ Set up a replacement. Back to PlayStation. If you no longer want the pre-order, you can cancel it up until a week before the scheduled release date. Please note, the replacement option will not be available if the product is out of stock. Was this article helpful? Shipping and order support for direct. Shipping Label Created or Awaiting Carrier Pickup The order has shipped, but the postal carrier has not scanned your package into their system yet. Please note, the tracking link can take up to 48 hours to show up, even after you have received the shipment confirmation email. If you're having difficulty viewing the return label, please clear all your browser cache, reload direct. Pre-order notifications. Learn about our hardware by visiting our support pages.

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Edit payment info Editing shipping info. Need help? Was this article helpful? The article is out of date. If you were signed in while you made your pre-order reservation you will need to be signed in to modify your reservation. How to check your order status Find your order tracking details through order look up or sign in to direct. Set up a return or replacement Returns policy Return and replace times Look up a return Print a return label Warranty information Troubleshoting. How long do returns take? Contact PlayStation Support. Cancel an order. Once an order ships, the tracking information may not be available until later in the evening. After placing your order, you will receive an e-mail confirmation containing an order reference number.