Diamond heaven birmingham

Wednesday 10am - 6pm. Thursday 10am - 6pm. Friday 10am - 6pm.

I should like to complement Ms Wilkinson in your Leeds Branch. Given she is part time and not long with you I was impressed with her depth of Knowledge. Equally important was her friendly and outgoing personality, key to a successful sales assistant. Helpful and at the same time professional. There is a glitch on the website whereby the image of the product shown is different to the one actually being ordered, so I inadvertently ordered the wrong product - I was going my the image. I have been trying to get a refund for the past 2 weeks now with very poor communication. Today Diamond Heaven have finally agreed to asses my return but that I will be responsible for covering shipping costs and have not even confirmed that I am eligible for a return.

Diamond heaven birmingham

This site uses Cookies and collects some information about the products you like. Click to view our Privacy Policy. JavaScript seems to be disabled in your browser. For the best experience on our site, be sure to turn on Javascript in your browser. Established in , Diamond Heaven is an award winning jeweller based in the U. With stores located in cities nationwide such as Cardiff, Glasgow, Leeds, London, Manchester and Liverpool our high-quality jewellery is just a short journey away. Our fine diamond jewellery is handmade by the most skilled craftsmen in the Birmingham Jewellery quarter. Visit one of our stores across the U. Something for the Weekend? With Thousands of items in stores, you can have a new piece of Jewellery with you for the weekend with our express, fully insured delivery. Our exquisite Gift Section is a treasure trove of timeless diamond jewellery pieces that are perfect for celebrating life's most precious occasions.

Ad Feature The compassionate care homes striving to provide exceptional care for those living with dementia in Birmingham. The staff at DH Hatton Garden were polite and apologetic, but they have huge process problems involving verbal communication, paperwork, diamond heaven birmingham, liaison with manufacturers and QA.

Still looking for that perfect gift to put under the tree for Christmas? Diamond Heaven is an established award-winning, family-run jewellers which offers customised and bespoke jewellery pieces in gold and platinum. It stocks thousands of engagement and wedding rings, including the new and highly sought after 'Hidden Halo' collection. All are available in mined and lab grown diamonds where you can pick the perfect diamond with expert guidance and full valuation and certification provided on all of its pieces. There is no doubt Diamond Heaven will have the perfect gift you have been looking for this Christmas. To find out more, visit www.

This site uses Cookies and collects some information about the products you like. Click to view our Privacy Policy. JavaScript seems to be disabled in your browser. For the best experience on our site, be sure to turn on Javascript in your browser. This insurance is optional and will meet the demands and needs of a UK resident requiring insurance for jewellery or watches in the United Kingdom, Channel Islands and Isle of Man plus up to 30 consecutive days elsewhere in the world any one trip. In the unlikely event that you may wish to make a complaint, this should be directed to T H March. The complaints procedure is detailed in your insurance documentation. It is important you read the certificate as this details the terms, conditions and any restrictions in cover. Click here to download the insurance product information document PDF.

Diamond heaven birmingham

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Helpful and at the same time professional. The website was easy to use and allowed me to customize everything to my specifications, this was something I couldn't seem to do on other sites. They could not match the design as they admitted that they had overstated the carat weight of the original earrings by. Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful. We also have a wide variety of beautiful diamond jewellery such as pendants, bracelets and earrings, perfect for every occasion. Service was good and efficient. There are plenty of reputable Jewelers in the JQ. It stocks thousands of engagement and wedding rings, including the new and highly sought after 'Hidden Halo' collection. We had the examined by the National Associate of Jewelry who deemed it 'unfit for purpose' due to a handful of issues. On opening the package, the ring was not what I had discussed with DH, not what I had on my order form and not what I wanted. I would really like to contact someone higher up.

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Being a typical man, I came knowing nothing about what I wanted?? Reading other reviews, this seems a recurring theme with this diamond merchant I immediately called DH to report the issue and was told that it was an internal communication issue. GIA are the main authority who certify diamonds. This meant the ring had a totally different appearance than what I ordered. Think long and hard about using this company, as my experience was not good and I am not the only one who received a ring they did not order. Great Birmingham Run. It takes days for a ring to be resized. The store will not work correctly in the case when cookies are disabled. Tears of joy were a common theme that day. I have no idea whey they told me to come all the way to Birmingham when they don't have anything in stock that I asked for. There is a glitch on the website whereby the image of the product shown is different to the one actually being ordered, so I inadvertently ordered the wrong product - I was going my the image. But as it turns out, they had none in store all along! The young lady who served me was great sorry I'm terrible with names and we found a ring in no time! Will definitely be recommending these guys to friends in future.